Note: This position is a hybrid-role with an office location based in GSEMA's office location located in Middleboro.

For over 100 years, Girl Scouts has empowered girls to lead, break barriers, and create positive change. At Girl Scouts of Eastern Massachusetts (GSEMA), we foster a powerful all-girl space that values collaboration over competition, inspiring girls to turn their dreams into reality.

The Human Resources Coordinator will play a key role in collaboratively supporting the Director of Human Resources (HRD), Director of DEI/RJ and Talent Acquisition and Management, and Chief Human Resources Officer (CHRO) in fostering a positive and inclusive employee experience. This role is vital in promoting and supporting a collaborative, transparent culture where all employees can thrive and grow, in alignment with GSEMA's mission to empower Girl Scouts to make the world a better place.

As a hands-on HR partner across the GSEMA, the HR Coordinator will ensure the accurate and timely management of benefits, support talent acquisition and management initiatives, and streamline HR processes for greater efficiency. Additional opportunities include contributing to HR projects such as enhancing onboarding practices, refining performance management systems, and advancing other key infrastructure initiatives aimed at improving and enhancing the overall employee experience.

This position will have a hybrid work arrangement with combination of work from home and at designated GSEMA offices (2-3 days per week). May also involve work activities on properties, designated sites/events and community locations as needed. Occasional evenings and weekends may be required to meet the needs of the department.

Explore Key Responsibilities:

• Benefits Administration: Support benefits enrollment and administration, including new hire enrollment, terminations, COBRA, coverage changes, addressing employee questions, billing and claim processing and reconciliation, and support of the annual open enrollment process.
• Talent Acquisition: Manage job postings and support interview scheduling; may assist in resume review, phone interviews and reference checking.
• Onboarding and Offboarding: Support pre-hire and termination steps including offer confirmation, background checks, benefits enrollment and terminations, IT setup, systems training and organizational orientation.
• Workers’ Compensation: Manage the Workers Compensation (WC) program, including reporting, tracking and follow up for all staff throughout the year, including summer camp; attend annual Workers’ Compensation training and serve on the Safety Committee.
• Risk Management and Compliance: Process employee verification and background checks including CORI, SORI, and National Background checks; manage the period renewal process. Maintain accurate, complete and organized paper and electronic confidential personnel files and various other Human Resource documentation in compliance with applicable legal requirements.
• Administrative & Operational: Perform general day-to-day administrative support services for HR department including but not limited bill processing, updating organizational charts, HRIS data entry and supporting annual audits.
• Process Improvement: Partner with the HR team to evaluate and modernize current processes focusing on transitioning to paperless systems and modernization, and streamlining operations.
• Communications: In conjunction with the CHRO, develop and produce monthly a monthly HR Employee Experience Newsletter by identifying, organizing and writing both regular and new content.
• Customer Service: Provide responsive employee support by monitoring and responding to the daily HR Inbox
• Other duties as assigned

Essential Skills and Qualifications:

• Education: Minimum of an associate’s degree required; bachelor’s degree preferred.
• Experience: Minimum of two (2) years of progressive human resources experience required; recruiting and/or benefits administration in a non-profit organization is a plus. Experience supporting organizational development initiatives is also beneficial.
• Discretion: Ability to work in an environment requiring a high level of confidentiality and good judgement when handling sensitive information.
• Technical Proficiency: Proficient in use of Microsoft Windows and Office Software; Hands-on experience working in an HRIS system, preferably ADP Workforce Now. Comfortable navigating multiple systems.
• Communication Skills: Strong customer service, interpersonal and communication skills (verbal and written) with the ability to interact effectively with diverse individuals at all levels of the organization.
• Problem Solving & Innovation: Creative problem solver with an open mind to exploring solutions outside of established processes and procedures.
• Collaboration & Adaptability: Skilled in adapting to changing environments and collaborating with diverse colleagues to achieve shared goals.
• Self- Motivation: A self-starter and team player open to learn new skills, try new approaches and contributing where needed.
• Independence: Capable of taking direction an working independently, often under deadline pressure and in a hybrid work environment.
• Diversity & Inclusion: Demonstrated commitment to diversity, equity, inclusion and social justice.
• Flexibility: Ability to work occasional evenings and weekends based upon department needs.
• Ability to take direction and work independently, often under deadline pressure.
• Language Skills: Bilingual desirable.

Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions of the job.

We Offer Amazing Benefits:

• Work-Life Harmony: Generous paid time-off benefits, including vacation, sick leave, and holidays.
• We've Got You Covered: Full medical and dental benefits, plus no-cost group life insurance, disability coverage, and an Employee Assistance Program.
• Investment in Your Future: Plan for your retirement with 403(b) Retirement Savings Plan. We also support your career growth with paid time for training and other development opportunities.
• Special Girl Scout Perks: Take advantage of discounts on Girl Scout merchandise at the Council Shop. Eligible family members can enjoy discounted rates for up to two (2) weeks at GSEMA summer camps. Experience the outdoors and connect with the Girl Scout spirit through outdoor activities and staff camp days.

Explore more about these benefits and join us in shaping a brighter future at GSEMA. Visit our careers page at GSEMA Careers.

Join Us in Making a Difference!

At Girl Scouts of Eastern Massachusetts, we strive to create transformative learning experiences and leadership opportunities for our youth members. Diversity, equity, inclusion, and racial justice (DEI/RJ) are woven tightly into our mission of supporting and nurturing girls of courage, confidence, and character, who make the world a better place. We believe in fostering a culture that celebrates differences, promotes unity, and creates growth opportunities for our employees. Girl Scouts of Eastern Massachusetts is an Equal Opportunity Employer. Read more about our commitment to Diversity, Equity, Inclusion, and Racial Justice!

Go For It

Research shows that women and members of historically marginalized groups do not apply to jobs where they feel they don’t hit 100% of the requirements. If this is how you feel after reading through this posting, we encourage you to apply anyway!

This position requires successful completion of background checks and once onboarded, gain a current Girl Scout membership.