Shanty Creek Resorts is committed to providing our guests with a unique “Up North” experience. Our friendly, caring staff welcomes guests with exceptional service and old-fashioned hospitality. We believe honest, long-lasting relationships with our guests, employees, neighbors, and the surrounding environment allow us to grow our business.

The Ski Patrol Staff plays a critical role in supporting the safety and well-being of guests and employees throughout the ski area.

This position is responsible for monitoring trails and mountain conditions, responding to accidents and emergencies, providing first aid within the scope of training, and assisting with rescue and evacuation efforts as needed. Ski Patrol Staff also helps communicate safety expectations, trail conditions, and resort policies to guests.

This role requires advanced skiing or snowboarding ability, sound judgment, strong communication skills, and the ability to remain calm and effective in emergency situations. Ski Patrol Staff works closely with Mountain Operations, Lift Operations, Grooming, Snowmaking, and other resort departments to support a safe and enjoyable mountain experience.

• Current CPR and First Aid certification.

• Advanced skiing or snowboarding ability sufficient to safely navigate resort terrain in varying conditions.

• Strong communication and interpersonal skills.

• Ability to remain calm and make appropriate decisions during emergency situations.

• Ability to work outdoors for extended periods in changing winter weather conditions.

• Availability to work weekends, holidays, evenings, and peak winter-season hours as required.

• Previous experience in ski patrol, emergency response, public safety, or a similar role.

• Advanced First Aid, Outdoor Emergency Care, Emergency Medical Responder, Wilderness First Responder, EMT, or similar certification.

• Knowledge of ski-area operations, terrain, and mountain safety practices.

• Previous experience with rescue, evacuation, or emergency-response procedures.

• Patrol ski trails and designated mountain areas to monitor conditions and identify potential hazards.

• Respond promptly to accidents, injuries, and other emergency situations.

• Provide first aid and emergency care within the scope of training and certification.

• Assist with rescue, transport, and evacuation procedures when required.

• Communicate with appropriate personnel regarding accidents, injuries, hazards, and changing mountain conditions.

• Assist with opening and closing procedures for trails and designated ski areas.

• Install, inspect, maintain, and remove safety signage, fencing, padding, markers, and other mountain safety equipment as assigned.

• Educate guests regarding trail conditions, safety expectations, skier responsibility, and resort policies.

• Assist in enforcing mountain safety rules and resort policies in a professional and guest-focused manner.

• Monitor weather, snow, and trail conditions and report concerns to the appropriate supervisor.

• Assist with lift evacuation procedures when required and appropriately trained.

• Document incidents, injuries, and patrol activities in accordance with resort procedures.

• Work closely with Lift Operations, Grooming, Snowmaking, Mountain Operations, and other departments to support safe daily operations.

• Maintain patrol equipment, first aid supplies, and work areas in a clean and ready condition.

• Participate in required training, drills, and continuing education.

• Perform other duties as assigned.

Ability to assess situations, provide appropriate care within the scope of training, and coordinate assistance during emergencies.

Demonstrates the ability to safely navigate varied terrain and snow conditions while carrying or operating required patrol equipment.

Maintains awareness of trail conditions, guest activity, weather, terrain, equipment, and other potential hazards.

Communicates clearly and professionally with guests, coworkers, supervisors, emergency responders, and other resort departments.

Ability to evaluate changing conditions and make timely, appropriate decisions while following established procedures.

Provides calm, respectful, and professional assistance to guests during both routine interactions and emergency situations.

Works effectively with fellow Ski Patrol members and other resort departments to support safe and efficient mountain operations.

• Work is primarily performed outdoors in cold temperatures, snow, ice, wind, and changing winter weather conditions.

• Position requires skiing or snowboarding for extended periods and navigating varying terrain.

• Employees may be required to stand, walk, bend, kneel, lift, carry, pull, push, and assist with guest transport.

• Work may involve responding to emergencies in difficult terrain or adverse weather conditions.

• Employees may be exposed to stressful situations involving injuries or medical emergencies.

• Work schedules may include weekends, holidays, evenings, early mornings, and peak resort periods.

• Physical demands are consistent with the essential functions of emergency response and mountain patrol operations.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.