Life New Business Support Services - Home Office Temporary Pool

US-MI-Lansing

Job ID: 2026-8550
Type: Temporary Pool
# of Openings: 1
Category: Temporary Pool
Farm Bureau Center

Overview

To be an effective team member of the Life New Business Department. To provide quality support services in a prompt and professional manner to Farm Bureau Insurance agents and underwriters.

Responsibilities

Responsibilities:

Keying and verifying data, reviewing applications for completeness, alpha indexing, preparing policy files, sorting, delivering and processing mail, and retrieving files.

Assemble, check, and mail life and annuity policies along with necessary supporting documents, such as amendments, billings, and other correspondence necessary to assure proper and legal policy form.

Provide underwriting and agent support by ordering necessary underwriting requirements.

Process all financial transactions relating to an individual new business file.

Correspond with agents, their staff, and other employees of the Farm Bureau Family of Companies via e-mail, fax or telephone for information needed or requested in a prompt, accurate and professional manner

Maintain up-to-date knowledge of processing procedures, coverages and automated system operation for processing. Learn to develop and update processing procedures as needed.

Maintain departmental standards for production and accuracy. Record daily activity and production as directed.

Utilize an accurate understanding of company and customer, DIFS, agent, affiliated company relationships, and the company's core values and departmental standards for professionalism and courtesy in business conduct.

Assist in other areas of the division during low volume periods and as needed.

Perform general clerical duties as requested.

Qualifications

Required:

• High school diploma or equivalent required.
• Experienced computer usage and proven skills in Microsoft Outlook, Word, Excel and PowerPoint required.
• Keyboarding skills with accuracy required.
• One-year professional office experience and customer service preferred.
• Self-motivated and ability to learn quickly.
• Excellent oral and written communication skills.
• Ability to handle confidential and sensitive material with discretion.
• Ability to handle simultaneous demands on time and attention.
• Ability to perform professionally in a high speed and high-pressure environment.
• Ability to work with a high degree of accuracy.

Preferred

Associate’s degree preferred

Minimum one year of experience in insurance processing preferred.

Experience working with Life and Annuity products preferred.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.