• Use internal systems to complete documents requested by employees, lenders, social service agencies.
• Process mail, answer phones and manage incoming email inquiries via ticketing system
• Process background checks
• Fulfill requirements of subpoenas
• Process communications and validate information specific to client needs
• Scan, save, and send documents in a variety of ways
• Participate in the tracking of departmental metrics
• Support the HR department efficiencies by participating in developing new and improving existing processes and procedures.
• Additional job duties as assigned.

• Have good verbal and written communication skills
• Have a positive customer service demeanor
• Have a sense of urgency while providing quality/error free work
• Have the ability to multi-task and prioritize
• Be able to follow written instructions for varied processes
• Possess working knowledge of Microsoft Office (Word, Excel, PowerPoint)
• Have the ability to maneuver various systems and processes
• Be interested in learning and developing as an HR Professional
• Possess or be near completion of an Bachelor in Human Resources or applicable degree
• Have previous office experience that will translate well to a busy, multi-functional work environment

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