The Betsy, located on South Beach’s iconic Ocean Drive, is considered one of the country's premier independent boutique hotels. Family owned and operated, it is steps from the beach and in the heart of the most exciting neighborhood in America. Its ownership family works actively with all the members of the extended Betsy team to curate every aspect of the hotel and guest experience, and The Betsy’s CEOs (Canine Executive Officers), golden retrievers Betsy and Rosa, welcome every guest.

Beyond its 130 elegant guest rooms and suites, the property boasts multiple restaurants by acclaimed Chef Laurent Tourondel as well as a spectacular array of common spaces: the Piano Bar with exceptional live jazz nine times a week, roof decks and terraces with panoramic ocean and skyline views (including a rooftop pool and bar suspended in mid-air), a coffee bar and gallery space home to just some of the hotel’s permanent and rotating art exhibitions, a library open 24/7, and a beach-facing front terrace with the best outdoor dining setup in greater Miami. The Betsy’s Writers’ Room, just one example of the ownership family's commitment to the arts, has hosted over 1,000 writers-in-residence. Above all, The Betsy is a haven for discerning travelers seeking luxury of experience and transcendent service.

We’re looking for the best and brightest in every field related to who we are and what we do. If you have a passion for any element of The Betsy’s DNA — whether commitment to excellent service, great food, creative arts, music, or simply an appreciation of The Betsy’s unique brand of understated, experiential luxury hospitality — we want to hear from you.

Summary

Compile and keep personnel records. Record data for each employee, such as address, weekly earnings, absences, amount of sales or production, supervisory reports, and date of and reason for termination. May prepare reports for employment records, file employment records, or search employee files and furnish information to authorized persons.

Tasks

• Process, verify, and maintain personnel related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications, and employee leaves of absence.
• Record data for each employee, including such information as addresses, weekly earnings, absences, amount of sales or production, supervisory reports on performance, and dates of and reasons for terminations.
• Explain company personnel policies, benefits, and procedures to employees or job applicant
• Provide assistance in administering employee benefit programs and worker's compensation plans.
• Answer questions regarding examinations, eligibility, salaries, benefits, and other pertinent information.
• Prepare and set up for new employee orientations.
• Gather personnel records from other departments or employees.
• Examine employee files to answer inquiries and provide information for personnel actions.
• Search employee files to obtain information for authorized persons and organizations, such as credit bureaus and finance companies.
• Compile and prepare reports and documents pertaining to personnel activities.
• Interview job applicants to obtain and verify information used to screen and evaluate them.
• Process and review employment applications to evaluate qualifications or eligibility of applicants.
• Inform job applicants of their acceptance or rejection of employment.
• Select applicants meeting specified job requirements and refer them to hiring personnel.
• Arrange for advertising or posting of job vacancies and notify eligible workers of position availability.
• Request information from law enforcement officials, previous employers, and other references to determine applicants' employment acceptability.
• Prepare and distribute staff communications via HRIS, social media, emails, print materials, etc.

Technology Skills

• Productivity tools — Google Suite (Gmail, Docs, Calendar, Drive, etc.)
• HR and Payroll software — ADP TotalSource
• Internet browser software — Microsoft Internet Explorer and Google Chrome
• Office suite software — Microsoft Office (Excel, Word, Publisher, PowerPoint)

Knowledge

• Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
• Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
• Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Skills

• Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
• Speaking — Talking to others to convey information effectively.
• Writing — Communicating effectively in writing as appropriate for the needs of the audience.
• Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
• Time Management — Managing one's own time and the time of others.
• Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
• Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Coordination — Adjusting actions in relation to others' actions.
  Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Service Orientation — Actively looking for ways to help people.

Abilities

• Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
• Written Comprehension — The ability to read and understand information and ideas presented in writing.
• Speech Clarity — The ability to speak clearly so others can understand you.
• Written Expression — The ability to communicate information and ideas in writing so others will understand.
• Near Vision — The ability to see details at close range (within a few feet of the observer).
• Speech Recognition — The ability to identify and understand the speech of another person.
• Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
• Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
  Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
• Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.
• Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Education

• High School diploma.
• College degree in Human Resources, Hospitality Management or related field preferred.

Experience

• Some experience in Human Resources preferred.

The Betsy – South Beach is an equal opportunity employer and a drug-free as well as harassment-free workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.