About Us

Bestbath stands as a premier employer in Idaho and Tennessee, specializing in composite manufacturing for fiberglass bathtubs and showers. With headquarters in Caldwell, Idaho, and a thriving presence in the Treasure Valley for the past 50 years, our commitment to product quality and employee well-being resonates throughout our operations.

At Bestbath, you help improve lives by bringing bathing solutions engineered to last to customers who need safety, style, and accessibility. You will create customer value by building strong relationships and delivering a seamless experience supported by a team that follows through. We work with honor and respect, stay committed to results, and face problems head on.

We offer uncapped commissions and a high-value total rewards package that can include profit sharing, low-cost employer-funded health plan options, a 401(k) match, and role-based time off flexibility, plus a culture rooted in transparency, respect, and recognition. If you want to win with customers and be supported by a team that delivers, you will thrive at Bestbath.

Job Description

The Regional Dealer Sales Manager plays a critical role in expanding Bestbath’s dealer channel by identifying, recruiting, developing, and supporting a high-performing network of independent dealers across the Midwest territory. This role is designed for a new customer hunter: a sales professional who knows who Bestbath’s ideal customers are, how to find them, how to open doors, and how to build relationships that convert into long-term dealer partnerships.

Focused on dealer-driven markets including single-family construction, remodeling, in-home accessibility, state-funded programs, and related segments, the Dealer Sales Manager strengthens Bestbath Systems, Inc. brand presence and drives sales growth through consistent relationship management and hands-on support. Acting as a trusted partner to dealer owners and teams, the Dealer Sales Manager delivers ongoing product training, responsive field support, and practical guidance that helps dealers grow their businesses and increase pull-through demand for Bestbath solutions.

Using a consultative, relationship-first approach, the Dealer Sales Manager collaborates closely with internal teams to ensure a seamless customer experience, elevate dealer capability, and consistently achieve annual sales targets while driving measurable year-over-year territory improvement.

Keys to Success

Collaborator

Partners across departments to support strong customer outcomes, accurate orders, and reliable lead times.

Diligent Worker

Possesses autonomy and responsibility for maintaining assigned duties without constant supervision.

Detail Oriented

An individual who relishes attention to detail, achieving a high level of accuracy, utilizing effective organizational skills, and using their precise decision-making skills.

Leader

Possesses desire builds relationships, improves processes, and contributes to a healthy work environment

Responsibilities & Duties

• Manages and develops the assigned Northeast territory to support and grow business with existing customers, while executing channel growth strategies in partnership with the territory team, sales manager, and marketing department to identify and recruit qualified new dealers.
• Actively hunts for new customer opportunities by identifying ideal Bestbath prospects, researching target markets, opening doors with decision-makers, and building a qualified pipeline of high-potential dealer partners.
• Responsible for ongoing management and prospecting of target customer lists.
• Builds and executes a territory strategy focused on new customer acquisition, dealer development, sales growth, and measurable year-over-year territory improvement.
• Committed to managing all prospecting, sales, and customer service activities and data using HubSpot CRM and NetSuite ERP as required by the sales manager.
• Comfortable organizing a value-driven travel schedule that supports KPIs and expectations of the role and providing regular and consistent feedback on customer visits.
• Commits to meeting customer needs, organizational responsibilities, and critical deadlines regardless of whether traveling or working in the office, including non-traditional hours as needed.
• Effectively works via phone, email, and video calls to communicate with customers and team members.
• Negotiates sales of shower, bath units, and accessories within the Dealer Business structure.
• Develops and maintains working relationships with vendors, DME/HME professionals, general contractors, plumbing/mechanical contractors, kitchen and bath showrooms, independent distributors, and other related industry partners.
• Determines pricing, handles all quotations and submittal packets, and verifies and checks quotes and sales order packets for completeness and accuracy before a purchase order is generated.
• Performs basic administrative duties consisting of electronic filing, faxing, and order/data entry.
• Identifies and attends trade shows in the assigned territory and supports Marketing’s event logistics.
• Independently uses CRM and ERP dashboards and reports to track territory goals and KPIs.
• Develops a comprehensive understanding of Bestbath products and solutions, as well as available resources and support, to ensure customers are provided expert-level service and support.
• Works with Accounting on sales orders, quotes, and credit applications.
• Responds to all internal and external customers promptly and stays accountable until a proper solution, reply, or handoff is fully completed.
• Keeps the National Dealer Sales Manager fully and accurately informed concerning work problems and issues.
• Becomes proficient in training and support for the installation of Bestbath products.
• Uses standard office equipment including a computer in the course of work.

Qualifications, Knowledge & Skills

• Must live in or near the assigned Northeast territory, with a strong preference for the Boston, MA area. This territory currently supports New York, Connecticut, Rhode Island, Massachusetts, Vermont, New Hampshire, Maine, Ontario, New Brunswick, Nova Scotia, and Prince Edward Island.
• Exceptional product knowledge.
• Proven ability to hunt for new customers, identify high-potential dealer prospects, and build a qualified pipeline from the ground up.
• Strong understanding of how to identify ideal Bestbath customers across remodeling, construction, accessibility, dealer, distributor, and related sales channels.
• Demonstrated ability to research markets, uncover decision-makers, initiate contact, and convert new business opportunities into active customer relationships.
• Self-directed sales professional who is comfortable building territory strategy, prioritizing high-value opportunities, and consistently driving new customer growth.
• Territory knowledge for remodeling, construction networking, bathing building codes, and compliance, including an established network within one or more related industries.
• Outgoing rapport-building style to engage customers and prospects with ease.
• Skilled prospector, lead qualifier, and relationship builder with a solutions-oriented focus.
• Demonstrated ability to partner with company departments to achieve successful sales, profitability, lead times, and accuracy on factory orders.
• Thorough working knowledge of sales practices/procedures, department policies/procedures, and general office practices and procedures.
• Extensive knowledge in business and technical writing with excellent verbal and written communication skills.
• Ability to develop working knowledge of Aging in Place concepts and ADA regulations.
• Strong presentation, organizational, and time management skills.
• Proven customer service, public speaking, and communication skills.
• Detail-oriented with good listening skills.
• Demonstrated maturity and a high degree of follow-through and professionalism.
• Knowledge and basic skills in MS Office software, including Word, Excel, Windows, Outlook, internet browsers, CRM software, and NetSuite ERP.
• Excellent phone etiquette.
• Ability to make sound decisions, maintain confidentiality, and handle stressful situations.
• Ability to develop effective strategic and business systems plans.
• Ability to analyze sales and procedural problems and develop solutions.
• Ability to communicate, establish, and maintain working relationships with management, co-workers, vendors, architects, general contractors, and contractor professionals in a positive manner.
• Demonstrates good judgment and initiative.
• Ability to multi-task, be self-motivated, and remain success driven.
• Ability to handle complaints skillfully and respectfully.
• Ability to establish priorities, organize workload, and adapt to changes.
• Ability to work and deal with a wide range of individuals from various ethnic and cultural backgrounds.
• Ability to work as a team player and collaborate with others.
• Experience selling to or through dealer networks.
• Experience in remodeling or building materials sales.
• Experience in disaster restoration or remodel sales is a plus.
• Existing network within one or more related industries.

Work Environment & Physical Demands

• Work is performed primarily in an office environment with moderate noise level. The employee in this class is frequently subject to inside/outside environmental conditions, which provide protection from weather conditions but not necessarily from temperature changes.
• Constantly requires sufficient personal mobility and physical reflexes, which permits the employee to function in a general office environment to accomplish tasks.
• Constantly requires sitting at a desk for long periods of time, up to 8 hours and ability to lift up to 100 lbs.
• Occasionally requires driving a motor vehicle to customer sites.
• Constantly requires clarity of speech and hearing, which permits the employee to communicate effectively.
• Constantly requires clear vision to read printed materials and computer screen to accomplish work.
• Constantly requires repetitive movement of the wrists, hands, and/or fingers
• Occasionally requires driving for time periods of 8hrs.
• Occasionally has to push and/or pulls shower and bath unit displays at tradeshows to set them up. These units may exceed 800 lbs.
• Occasionally bends at knees and waist to move shower and bath units.

Compensation

Total Cash Compensation: $100,000 –$150,000

Travel Requirements

This role requires frequent travel in territory and to national trade shows. Occasional travel to either of our production facilities in Idaho and Tennessee. Overall, travel averages about 2 weeks out of each month.

Disclaimer

Must perform the essential duties and responsibilities, with or without reasonable accommodation, efficiently and accurately without causing a significant safety threat to self or others. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skill required of all personnel so classified. This job description is not an employment agreement and/or an expressed or implied employment contract. Management has the exclusive right to alter this job description at any time without notice.

American Disability Act (ADA)

In accordance with the American Disability Act (ADA), Bestbath Systems may provide reasonable accommodations for qualified individuals with disabilities in order to enable them to perform essential job functions.?