ACCOUNT MANAGER CHARLESTON in North Charleston, South Carolina at Cantey Technology Consulting, LLC
Employment Type: Full-TimeExperience Level: 3-5 YearsMinimum Education: Associates Degree
Cantey Technology Consulting, LLC
North Charleston, South Carolina, 29405, United States
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Job Description
Position Description:
Company Profile
Cantey Tech Consulting provides IT Support, Managed Services, Cybersecurity, Cloud, and AI-enabled solutions to help our clients operate securely, efficiently, and with confidence. Our clients range from small and mid-sized organizations to complex, multi-site businesses across manufacturing, healthcare, professional services, education, and regulated industries.
We are a team of highly skilled professionals who deliver everything from day-to-day IT support to advanced cybersecurity, compliance, cloud architecture, and strategic technology planning. Some clients are pushing innovation aggressively; others prioritize stability, risk reduction, and cost control. Our role is to meet them where they areand move them forward.
Our Core Values
Client First Be proactive, responsive, and ethical. Earn trust by helping clients get real business value from technology.
Process Oriented Follow defined processes and always think about the next best step.
Eager to Learn and Grow Take initiative, embrace change, and build expertise.
Positive Team Player Collaborate internally to deliver exceptional client outcomes.
Problem Solver Identify root causes and drive lasting solutions.
Position Summary
The Account Manager (AM) is responsible for retaining, expanding, and strengthening relationships within an assigned book of existing clients. This role owns the long-term client relationship and serves as the primary commercial and relationship lead for non VCIO accounts. For vCIO assigned accounts, the AM acts as a key collaborator with the vCIO in carrying out client initiatives and moving their business forward with Cantey Tech services.
This role helps drive client satisfaction, alignment to services, and ongoing value realization.
Through structured, ongoing engagement, the Account Manager develops a deep understanding of each clients business, industry pressures, and risk profile. The AM works closely with vCIOs, Service Delivery, and Sales Leadership to identify opportunities to improve the clients IT, cybersecurity, and AI maturity while driving additional recurring revenue.
Core Responsibilities
Act as the primary relationship owner for non vCIO assigned accounts
Act as a key support collaborator for vCIO assigned accounts
Maintain regular, value-driven client engagement
Identify expansion opportunities within existing clients
Conduct structured discovery and align findings to Cantey Tech solutions
Collaborate closely with vCIOs, Service Delivery, and Sales Leadership
Prepare and present professional proposals
Maintain accurate CRM documentation
Protect and drive Cantey Techs 97% client retention rate
Sales Expectations
Client meetings: 12 per month
Proposals presented: 8 per month
Closed recurring managed security services revenue: $1,000 MRR per month
Requirements
25 years experience in IT services or cybersecurity sales or account management
Strong consultative selling mindset
Excellent communication and relationship skills
Professional demeanor and time management discipline
CRM and Microsoft 365 proficiency
Relevant Microsoft certifications a plus
Why Cantey Tech
Voted South Carolinas Best Places to Work (2023)
Inc. 5000 Fastest Growing Companies 11 years running
Competitive compensation and benefits
Strong career growth and leadership support
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Job Location
North Charleston, South Carolina, 29405, United States
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