US Signal is a leading data center services provider, offering secure, reliable network, cloud hosting, colocation, data protection, and disaster recovery services — all powered by its expansive, robust fiber network. US Signal also helps customers optimize their IT resources through the provision of managed services and professional services.

We are seeking a Warehouse Operations Manager to join our team! This role is onsite in Byron Center, MI at our data center.

Are you a hands-on operations professional who thrives on keeping things moving — accurately, safely, and efficiently? We're looking for a Warehouse Operations Manager to take ownership of our facility's day-to-day operations and ensure every product that comes through our doors is received, stored, and dispatched with precision.

What You'll Do

In this role, you'll oversee the full lifecycle of warehouse operations — from shipping and receiving to inventory management, equipment maintenance, and safety compliance. You'll be on the floor, actively involved in processes, operating motorized pallet lifts and material handling equipment, and holding the standard for how work gets done. When operational continuity matters (and it always does), you're the person making sure nothing falls through the cracks.

What We're Looking For

This is a process-focused role — you'll be managing systems and operations, not a team of direct reports. The ideal candidate is detail-oriented, proactive, and comfortable being the go-to for keeping warehouse functions running at a high level.

Functions/Responsibilities:

• Oversee End-to-End Warehouse Operations: Manage all inbound and outbound activities—including receiving, inspection, put-away, picking, packing, and shipping—ensuring accuracy, speed, and adherence to fulfillment timelines.
• Maintain Inventory Accuracy and Control: Use warehouse management systems (WMS) to maintain precise inventory records; lead cycle counts, annual physical inventories, and discrepancy reconciliation to ensure stock integrity and minimize shrink.
• Provide Leadership and Ensure Facility, Equipment, and Safety Compliance: Drive operational leadership through ownership of processes, standards, and workflows across the facility. Oversee proper operation, inspection, and maintenance of warehouse equipment; enforce OSHA and company safety standards, conduct regular safety audits, and drive a culture of zero incidents.
• Coordinate Cross-Functional Logistics and Documentation: Partner with procurement, logistics, and transportation teams to schedule inbound/outbound shipments and carrier activity; ensure all receiving and shipping documentation (BOLs, packing lists, manifests) is accurate and properly maintained.
• Establish Processes to Optimize Warehouse Performance and Layout: Create key operational KPIs, produce performance reports, implement process improvements; manage warehouse layout, slotting, labeling, and housekeeping to optimize space utilization and workflow efficiency, while supporting special projects and operational initiatives.

What you bring to the team:

• Strong knowledge of warehouse operations, inventory management principles, shipping and receiving procedures, and supply chain fundamentals.
• Proficiency with WMS platforms, barcode scanning systems, and basic computer applications for reporting and communication.
• Excellent organizational and time management skills with the ability to prioritize competing demands and meet tight deadlines
• Simplify: Problem Solving, Strategic Thinking
• Act Like an Owner: Accountability, Leadership, Business Acumen
• Be Reliable: Dependability, Execution, Time Management

Education:

• HS Diploma or GED
• Associate's degree or 4+ Years Professional Experience in supply chain, logistics, business, or a related field, preferred.

Experience:

• 2+ Years Experience of warehouse operations experience strongly preferred

Required License(s)/Certification(s):

• Valid certification or demonstrated proficiency in the safe operation of motorized pallet lifts, powered jacks, reach trucks, and other warehouse lifting equipment.

What We Offer:

In return for your hard work and commitment, you will enjoy a supportive and inclusive workplace, along with the following benefits:

• Generous paid time off policy, including vacation and 10 paid holidays
• Competitive and comprehensive medical, dental, and vision benefits plans with Flexible Spending benefits including medical/dental expenses and dependent care
• 401(k) retirement plan with a generous contribution
• Group Term Life Insurance covered 100% by employer
• Wellness Incentive to promote overall employee well-being
• Paid volunteer time
• Business casual dress code

Working Conditions and Physical Demands:

This position may be performed in either a standard office setting or a home office environment. It requires prolonged periods of sitting, frequent use of a computer and other office equipment, and effective time management in a self-directed work environment. Occasional lifting of items up to 50 pounds may be required.

All US Signal employees will comply with US Signal Information Security policies to ensure the confidentiality, integrity, and availability of US Signal and customer data. All employees are responsible to ensure actions comply with state and federal regulations and requirements.

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas at this time.

US Signal is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.