Director, Operations and Learning

US-NY-New York

Job ID: 2026-15378
Type: School of Professional Studies (CP1108)
# of Openings: 1
Category: Academic Program Support
New York University

Overview

The Director, Operations and Learning (DOL) oversees the day-to-day activities and the educational program of the Learning and Teaching Nexus (Nexus) at the New York University School of Professional Studies (SPS). The Director manages work to support SPS faculty and advances the NYU SPS Learning Ecosystem across the following areas: Learner-Centric Course Architecture; Goal-Driven Technology Adoption; Incubation of Teaching Initiatives and Experiments; Learning Data and Research; and Course Design and Development Sessions. The Director works with Nexus leadership to ensure that the Nexus services model is comprehensive, coherent, and continuously evolving to meet the needs of the SPS community. The Director supervises and works with direct reports and the staff to align all unit activities around the design, development, and implementation of a broad range of learner-centric educational opportunities. The Director plays a central role in the planning, delivery, and improvement of Nexus resources and experiences to facilitate faculty empowerment. The Director is also responsible for actively contributing to a high performance team-focused culture through modeling and mentorship. Additionally, the Director creates, implements, and revises organizational practices, systems, and policies to maximize effectiveness, efficiency, experimentation, innovation, and Nexus staff development.

Responsibilities

Required Education:
Bachelor's Degree in education, business, or related field.

Preferred Education:
Master’s degree in education, business, or related field

Required Experience:
7+ years experience leading a high-performance agile learning organization (e.g., accelerator/incubator), an education start-up, or a software development unit. Must include experience supervising teams focused on service, learning, and development and experience managing business functions (e.g., finance, human resources, strategic planning).

Preferred Experience:
Training program implementation. Educational resource development. Teaching in higher education. Course development. Curriculum design. Consulting on educational projects (e.g., program development, grant-funded faculty initiatives).

Required Skills, Knowledge and Abilities:
Educational psychology, learning sciences, cognition, or related. Service design. Highly detail oriented with strong organizational abilities. Analytical thinking, process development and improvement, and problem-solving. Performance/operation metrics. Excellent interpersonal and public speaking skills.

Preferred Skills, Knowledge and Abilities:
Agile methodologies/project management. Business development. Grant-writing. Online Program Management.

Qualifications

In compliance with NYC's Pay Transparency Act, the annual base salary range for this position is USD $115,000.00 to USD $155,000.00. New York University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items.

Since 1934, the NYU School of Professional Studies (NYU SPS) has been a deeply respected institution of higher education that is grounded in applied learning. From its early years, training returning World War II veterans to fulfill the nation’s urgent need for skilled technical workers, it has evolved into a professional education powerhouse that offers 20 graduate degrees, 14 bachelor’s degrees for undergraduate students, four associate’s degrees, and a plethora of continuing education courses and credentials.

NYU SPS is a thought leader, and serves as an incubator for new ideas in industries that are constantly changing. We prepare students for in-demand jobs in fields including real estate, hospitality and tourism; global affairs; global sports management; publishing; marketing and public relations; project management; executive coaching and organizational consulting, human capital management; information technology, management and systems; translation; publishing and professional writing. NYU SPS is focused on building skills that open doors to opportunities in emerging fields and global markets. NYU SPS faculty members are leading experts in their areas of discipline, with a hands-on approach that encourages students to push beyond their limits and to break new ground.

NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen.

NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis. All interested persons are encouraged to apply at all levels.

Salary: 115000.00