We are Hiring!

Job Posting: Case Manager - Permanency Resource Center

Location: 180 East Union Street, Newark, NY

Department: TRPC

Employment Type: Full-Time

Salary: $22.00 An Hour

As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities of the Finger Lakes serves Ontario, Wayne, Seneca, Cayuga, and Yates Counties with quality human service programs and advocating for social justice. We work with community partners to meet human needs and affect public policy that addresses the needs of all people. Together we make our community stronger, safer, and more inclusive.

If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special!

General Description

The Case Manager serves families with an adopted child or those that have become guardians of a relative’s child, providing supportive services and connecting families to resources such as parent training, peer support, mentoring, navigation for cross-system needs, therapeutic services referrals, counseling, respite care or other supports to help families address issues as they arise. The Case Manager will exercise casework assessment skills and considerable independent judgment, decision making, and creativity in assisting the individual’s/family’s personal growth and development while enhancing the stability of their social network.

Essential Duties and Responsibilities

• Identify innovative means of outreach to parents, courts, law community and other key partners.
• Provide in-home, community, or in-office skills training to parents that include appropriate methods of discipline, coping, communication skills, and child development; in addition to household financial management skills, transition management, post trauma care and more.
• Provide outreach in the community to address trends, community needs and to maintain up to date information regarding successes, participation, family stability and general community knowledge/awareness information.
• Maintain statistical information and complete reporting as necessary.
• Complete intakes, determine eligibility, review individual’s cases, assess situation and make appropriate referrals to contact agencies, community resources and inter agency departments as needed.
• Completes strength based assessments and needs analysis with individual/family.
• In collaboration with client(s), create client action plans, conduct case reviews and participate in client- based meetings.
• Establish and maintain contact with other community services to improve ability to link clients when necessary.
• Stay up-to-date on community resources and services that can benefit parents and children in the program.
• Conduct follow up with clients to assure progress with goal plans.
• Participate in staff meetings and other agency-related meetings/events.
• Participate in agency’s strategic planning efforts.
• Complete required agency and program reports in a timely manner.
• Perform other related duties as required/requested.

Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required.

Qualifications

Education:

Bachelor’s degree in Social Sciences or Social Work

Experience:

At least 2 years of related experience

Experience in child welfare, adoption and or family court systems.

Experience with Community-Based Service and Home Visits preferred

Relevant years of experience and education will be considered

Additional Qualifications:

• Daytime travel with mileage reimbursement within Seneca, Yates, and Ontario Counties.
• Ability to analyze and interpret data and to handle problem resolution.
• Possession of a valid NYS Driver’s license and a driver's record considered acceptable by agency and insurance carrier.
• Continuous use of a reliable, registered and insured vehicle.
• Willing to travel and to attend evening meetings
• Ability to prioritize assignments, plan, and complete work projects with minimal direction
• Exceptional time management skills and ability to effectively and meet deadlines
• Excellent verbal/written skills
• Ability to work in the following software programs: Windows, Microsoft Office, and multiple online software platforms as required by funders and partner organizations
• Ability to maintain confidentiality and handle confidential information with discretion
• Ability to demonstrate behaviors and attitudes which support organizational mission, philosophy, and policies
• Ability to work in a cooperative and helpful manner with all individuals
• Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques
• Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law.

Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Specific abilities required by this job include; Use hands to manipulate, handle, feel, and control items or equipment, including motor vehicle. Stand, sit, walk, bend, stoop, kneel, and reach. Climb up or down stairs. Able to reach above or below shoulders. Occasionally lift or move objects weighing up to 10 lbs. Sitting at a desk or in a vehicle for long periods of time to perform certain job functions. Be able to read, write, and interpret written documents.

Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law.

Top Benefits and Perks:

• Competitive salary and 403b retirement plan
• Generous time off package and work-life balance
• Comprehensive benefits package
• Supportive and collaborative environment
• Opportunities for growth and development
• Intrinsic reward of truly making a difference in people's lives

Join us and help make a positive impact in our community!

***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet