The Learning & Development Manager is responsible for leading the organization’s training and development strategy, ensuring employees across all functions are equipped with the skills needed to succeed. Reporting to the Vice President of Human Resources, this role oversees the design, coordination, delivery, and administration of comprehensive training programs for office, production, and support teams.

About You

At Accord Carton, our passion is helping clients bring their products to life through unique, high-quality packaging. Since 1940, we have continued to improve our process and find new and innovative ways to serve our clients. Now, imagine being part of that legacy! Do you enjoy working in a fast-paced environment where your contributions directly impact the bottom line?

See your work come to life on store shelves and know you played a part in a product’s success story.

If you value teamwork and appreciate opportunities for professional growth, we want you in our family!

Responsibilities

• Assess organization-wide training needs and design scalable learning programs that support business growth and continuous improvement
• Develop, maintain, and continuously improve training materials, procedures, and curricula to ensure accuracy, consistency, and effectiveness
• Plan and coordinate all training activities, including scheduling, logistics, communications, and documentation for both internal and external programs
• Partner with managers and supervisors to align training plans with operational and production needs
• Build internal training capability by recruiting, coaching, and supporting trainers, including leading Train-the-Trainer initiatives
• Support workforce development and succession planning through structured skill-building and career development programs
• Maintain training systems and records to ensure compliance and audit readiness, including proper documentation, version control, and periodic review

Experience & Education

• Minimum of five years of experience in the manufacturing industry
• Proven experience building and maintaining auditable training and competency systems
• Demonstrated success using virtual and augmented reality technology in a manufacturing environment
• Experience with Learning Management Systems (LMS) and digital training tools
• Strong background in technical skills development
• Previous training or certification in ISO 9001 and SQF strongly preferred
• Bachelors degree in Industrial Organization/Design preferred (or equivalent years of experience)

Skills & Competencies

• Strong facilitation, coaching, and leadership skills, with the ability to engage employees at all levels
• Excellent written and verbal communication skills, including effective presentation delivery
• Proven ability to design and deliver diverse training programs, from professional skills to technical and operational topics
• Highly organized with strong project and time management skills; able to manage multiple priorities independently
• Detail-oriented with a focus on accurate documentation and audit-ready recordkeeping
• Proficiency in Microsoft 365 (Word, Excel, PowerPoint, Teams)
• Bilingual proficiency in English and Spanish

Benefits & Perks

• Medical Insurance – We provide a choice of three medical plans. All three plans provide comprehensive medical and prescription drug coverage. The plans also offer many resources and tools to help you maintain a healthy lifestyle.
• Dental Insurance – Our dental plans offer you the freedom and flexibility to use the dentist of your choice. Our dental insurance covers routine checkups, cleanings, and other necessary dental procedures.
• Vision Insurance – We provide vision insurance that helps cover the costs of eye exams, glasses, and contact lenses.
• Health Savings Account (HSA) – Our benefits package includes a Health Savings Account (HSA), giving you a tax-advantaged way to pay for qualified medical costs and save for future healthcare needs.
• Flexible Spending Accounts - We offer two types of Flexible Spending Accounts (FSAs): a Medical FSA to cover eligible healthcare costs, and a Dependent Care FSA to help with childcare or elder care expenses. Both allow you to set aside pre-tax funds.
• Life Insurance and AD&D – We provide basic life insurance coverage for all employees at no cost. You also have the option to purchase supplemental life insurance for yourself, your spouse, and your children.
• Disability Insurance – To protect your income in case of illness or injury, we offer both short-term and long-term disability insurance, fully paid for by the company. You can also choose to purchase additional short-term disability coverage for even greater financial security.
• Commuter Benefits – We offer commuter benefits that allow you to use pre-tax dollars to pay for eligible transportation expenses like transit passes, carpooling, and parking.
• Employee Assistance Program – Life is full of challenges and sometimes balancing them is difficult. We are proud to provide a confidential program dedicated to supporting the emotional health and well-being of our employees and their families.
• Vacation Time – We believe in the importance of work-life balance and provide paid vacation time to all employees. The amount of vacation time you accrue increases with your tenure at the company.
• Sick Days - We provide up to five (5) sick days per calendar year, pro-rated based on the date of hire.
• 401K Retirement – We offer a 401(k) plan to help you build a secure retirement. You can contribute a portion of your paycheck on a pre-tax or Roth basis, and we also provide a company match to further boost your savings.
• Paid Parental Leave – We offer paid parental leave to eligible employees following the birth or adoption of a child, providing time to bond with and care for your new family member.
• Additional voluntary benefits include Pet Insurance and more!