The Phoenix at James Creek

The Rise Program Coordinator reports directly to the Pearl Director or the Program and Outreach Coordinator depending on community.

PURPOSE:

The RISE Program Coordinator is a centralized Memory Care leadership role within the Program & Outreach Department and serves as the Memory Care counterpart to the Program & Outreach Director. This position is responsible for the development, implementation, facilitation, and ongoing integrity of the RISE Signature Program within Pearl communities. The RISE Program Coordinator leads all Memory Care engagement and activity efforts, ensuring alignment with RISE standards and best practices while fostering meaningful, cognitively supportive, and purpose-driven experiences for residents living with dementia. This role works collaboratively with the Program & Outreach Director to support multiple neighborhoods within one building, manage resources and supplies, assist with budgeting, and maintain consistent communication with families.

PRINCIPLE DUTIES AND RESPONSIBILITIES:

RISE Program Development & Facilitation

• Develop, maintain, and facilitate a vibrant and comprehensive Memory Care activity calendar in alignment with RISE Standards and Pillars
• Ensure consistent implementation of RISE engagement elements, including but not limited to:
• RISE Daily Flow
• Cognition Ignition
• The Grandbaby Project
• Activity Boxes
• Life Stations
• Sensory Rooms and Sensory-Based Programming
• Serve as the primary coordinator and facilitator of daily engagement and activities within the Pearl community

Resident Engagement & Cognitive Support

• Design and lead programs that maximize cognitive support, emotional connection, sensory engagement, and purposeful involvement
• Adapt engagement approaches to meet residents at their level of ability, honoring dignity, autonomy, and individual life stories
• Monitor resident participation and engagement trends to ensure program effectiveness and responsiveness

Collaboration & Operations

• Work directly with the Program & Outreach Director to:
• Coordinate engagement efforts across all neighborhoods within one building
• Assist with supply accrual, inventory management, and budget awareness
• Align Memory Care programming with broader community initiatives and calendars
• Represent the Pearl environment and Memory Care programming at daily stand-up meetings
• Maintain organized documentation, calendars, and program records as required

Family Communication & Partnership

• Support family communication related to Memory Care programming and engagement initiatives
• Assist with education and transparency around the RISE program to build trust and partnership with families
• Participate in family events or meetings as needed to represent Memory Care engagement efforts

QUALIFICATIONS:

Required

• Experience working in Memory Care, dementia care, or senior living engagement
• Demonstrated understanding of person-centered, dementia-informed programming
• Strong organizational and communication skills
• Ability to collaborate across departments and lead engagement efforts with confidence
• Passion for purposeful programming and quality of life for residents living with dementia

Preferred

• Degree or coursework in Recreation Therapy, Social Work, Gerontology, Psychology, Occupational Therapy, or related field
• Previous experience facilitating structured Memory Care programs
• Familiarity with sensory-based programming and cognitive engagement strategies

Core Competencies

• Dementia-informed engagement
• Creativity and adaptability
• Leadership and team collaboration
• Emotional intelligence and empathy
• Time management and organization
• Clear verbal and written communication