POSITION OVERVIEW:

The Marketing Communications Assistant supports the planning, development, and execution of marketing and communication initiatives across multiple channels. This role combines strong organizational and data management skills with a creative eye for detail to ensure accurate, consistent, and effective brand messaging. The ideal candidate has experience managing data across various platforms and is eager to grow in marketing communications.

Business Unit: Marketing

Report To: Marketing Director

Job Function: Marketing/Customer Service

FLSA Status: Salary Exempt

Jelmar, LLC is a company that makes and distributes cleaning products in the US and internationally, and is headquartered in Skokie, IL just 10 miles north of downtown Chicago. Family owned and operated, Jelmar continues to develop new and innovative products, in both the prominent retail sector as well as the commercial/industrial sector under the well-known CLR Brands and TarnX.

ESSENTIAL FUNCTIONS:

• Assist in the creation, editing, and distribution of marketing materials, newsletters, press releases, and digital content.
• Maintain and update information across company websites, intranet, and social media platforms.
• Exercise judgment in prioritizing competing marketing requests, allocating resources, and determining appropriate escalation to the Director.
• Support marketing campaigns by uploading, organizing, and managing data in CRM, CMS, and marketing automation systems.
• Ensure accuracy and consistency of data across multiple platforms, including content libraries, analytics dashboards, and databases.
• Help coordinate events, promotions, and online campaigns to boost audience engagement.
• Track campaign performance metrics and compile reports to evaluate effectiveness.
• Serve as project lead for assigned campaigns, managing timelines, deliverables, and stakeholder communications with minimal supervision.
• Collaborate with internal teams and external vendors to ensure timely delivery of projects and content.
• Maintain brand standards and messaging consistency across all communications.
• Provide administrative and data entry support for marketing and communications functions.
• Serves as the backup for the Marketing Director as needed and supports the Marketing Director with any other projects or duties for the department as assigned.

COMPETENCIES:

• Adaptability & Flexibility-Adapts to changing business needs, conditions, and work responsibilities and works with a variety of situations, individuals, groups, and varying customer needs.
• Customer Focus-Builds and maintains customer satisfaction with the products and services offered by the organization; provides excellent service to internal and external customers.
• Creative and Innovative Thinking-Develops fresh ideas that provide solutions to all types of workplace challenges.
• Initiative-Recognizes situations that warrant initiative and moves forward without hesitation; reasonably resolves issues, problems or situations.
• Teamwork-Promotes cooperation and commitment within a team to achieve goals and deliverables.
• Communication-Listens to others and communicates in an effective manner.
• Relationship Building-Builds and maintains strong relationships with customers, partners, and internal teams, fostering trust and collaboration.
• Development & Continual Learning-Displays an ongoing commitment to learning and self-improvement, desiring and makes an effort to acquire new knowledge or skills for work.
• Accountability & Dependability-Takes personal responsibility for the quality and timeliness of work and achieves results with little oversight.

KNOWLEDGE, SKILLS & ABILITIES:

• Excellent writing and editing skills.
• Meticulous attention to detail and accuracy
• Strong Organizational Skills
• Advanced computer skills and strong familiarity with the web; adept with various technology platforms
• Basic understanding of marketing concepts and principles
• Proficient in use of Microsoft Office suite: PowerPoint, Word, and Excel, and other data management tools.
• Positive disposition and collaborative mindset.
• Superior time management and ability to meet deadlines in a fast-paced environment.
• Demonstrates initiative and ability to learn quickly and apply both creative and critical thinking

EDUCATION and EXPERIENCE:

• Associate’s or bachelor’s degree in Marketing, Communications, Business, or related field. Bachelor’s degree preferred.
• 2+ years’ experience in data entry, marketing support, or communications.
• Experience working with multiple systems, platforms, or websites (e.g., CMS, CRM, social media management tools, Google Workspace, Microsoft Office 365).

WORK ENVIRONMENT:

• Multi-tasking fast paced environment
• Sitting 80% of time, standing and walking/movement 20% of time
• Manipulation of computer equipment and accessories, such as keyboarding and telephone use.
• Ability to constantly read a computer screen or electronic device
• Some flexibility to attend events or meetings outside regular working hours, if needed.

COMPENSATION & BENEFITS

• Salary commensurate with experience, $70,000-$80,000
• Healthcare Benefits
• Vacation/PTO

Jelmar is an equal opportunity employer. In accordance with the Equal Pay & Opportunities Act, we ensure that all employment decisions, including hiring, promotions, and compensation, are based on merit, qualifications, and business needs. We prohibit discrimination on the basis of race, color, religion, sex (including gender, gender identity and expression, and pregnancy), national origin, age, disability, or genetic information.