POSITION TITLE: Administrative & Operations Coordinator

REPORTS TO: Business Manager

Founded in 1996 in Florida, and established in Maryland in 2024, Reach Services is the premier source for suspended and supported scaffolding systems and specialty hoisting services for the South Florida Area, DMV region and beyond.

OVERVIEW: This position reports to the Business Manager and is responsible for facilitating the efficient operation of the assigned department by performing a variety of clerical and administrative tasks.

DUTIES & RESPONSIBILITES:

• Answers and transfers phone calls, screening when necessary.
• Welcomes and directs visitors and clients.
• Maintains filing systems as assigned.
• Retrieves information as requested from records, email, minutes, and other related documents; prepares written summaries of data when needed.
• Responds to and resolves administrative inquiries and questions.
• Coordinates and schedules travel, meetings, and appointments for managers or supervisors.
• Prepares agendas and schedules for meetings.
• Records and distributes minutes or other records for meetings.
• Maintains office supplies and coordinates maintenance of office equipment.
• Maintains a system of recording expenses and the use of petty cash.
• Operational duties as assigned by Business Manager.
• Other duties and job responsibilities as assigned.

QUALIFICATIONS/SKILLS:

High school diploma or GED required.

Associate’s degree, Bachelor’s degree in related field preferred.

At least three (3) years of experience in an administrative role.

Experience in the construction and access industry, a plus.

Excellent verbal and written communication skills.

Excellent interpersonal and customer service skills.

Proficient in Microsoft Office Suite or related software.

Excellent organizational skills and attention to detail.

Basic understanding of clerical procedures and systems such as recordkeeping and filing.

Ability to work independently.

Proficiency in verbal and written English required.

Ability to maintain an active state issued driver’s license.

JOB DEMANDS:

Prolonged periods sitting at a desk and working on a computer.

Must be able to lift up to 15 pounds at a time.

Certain requirements are subject to possible modifications to reasonably accommodate persons with disabilities.