Summary

The Account Specialist – Titles will support the business by ensuring our interest is perfected in titled equipment, aircraft, and mortgages. This position works closely with all areas of the business along with external vendors, dealers, and customers. Experience in title processing or lien perfection is highly desirable; however, candidates with strong attention to detail and the ability to learn quickly will be considered

Benefits: What we offer

• Comprehensive benefits package that includes the following (based on eligibility and requirements): Employee Stock Ownership Program, Retirement Savings Plan, Medical, Dental, & Vision programs, Health Savings Accounts, and Flexible Spending Accounts.
• Career Growth opportunities - tuition reimbursement.
• Energetic and collaborative work environment.

Responsibilities

• Provide title guidance to customers/dealers.
• Follow for the status of title/lien perfection for motor vehicles.
• Work with various state DMV’s to convert paper titles to electronic.
• Set-up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents or other material.
• Provide additional operations administration support, as required.

Skills/Experience/Education

• High school diploma or equivalent required; college degree preferred.
• 1-2 years equivalent work experience in business operations role in a fast-paced organization
• Experience in title processing or lien perfection is highly desirable; however, candidate with strong attention to detail and the ability to learn quickly will be considered
• Adapts to changes in the work environment positively. Exhibits flexibility and unbiased attitude, is open to new ideas, and deals effectively with high-pressure situations.
• Ability to meet commitments, work independently, accept accountability, stay focused under pressure, and meet attendance requirements.
• Possess strong problem-solving and negotiation skills, takes independent action, seeks out new responsibilities, acts on opportunities, generates new ideas, practices self-development, and seeks learning opportunities.
• Manages expected workload, takes on additional responsibilities as needed, manages priorities and deadlines, develops, and follows work procedures and policies, manages time effectively, and handles information flow.
• Attentive to detail and accuracy, shows commitment to quality standards, makes continuous improvement, takes ownership in resolving quality problems/issues, recognizes and communicates quality problems/issues to management.
• Communicates clearly and concisely in a positive, or negative, situation. Listens and gets clarification. Responds well to questions, ability to present numerical data effectively, and ability to read and interpret written information.
• Contributes to team projects, exchanges ideas, and opinions helps prevent and resolve conflict, works with other departments effectively, and develops positive working relationships.
• Knowledge of MS Office (Word, Excel, Outlook) and Adobe.

Essential Mental & Physical Requirements

• Ability to travel if required to perform the essential job functions.
• Ability to work under stress and meet deadlines.
• Ability to read and interpret a document if required to perform the essential job functions.
• Prolonged periods of sitting at a desk and working on a computer may be required.
• Ability to lift/move/carry approximately 15 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division any “undue hardship” then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.

KLC Financial, LLC is a wholly owned subsidiary of Gulf Coast Bank & Trust Company.

Gulf Coast Bank & Trust Company and its subsidiaries is committed to a diverse and inclusive workforce. We are committed to equal employment opportunities without regard to race, color, genetic information, religion, sex, affectional or sexual orientation, gender identity or expression, age, marital status, military and veteran status, physical and mental disability, and any other characteristic protected by applicable law. We believe in attracting, retaining, and promoting quality talent and recognize that our diversity is critical to the success of the company.