Position Title: Consultant II

Job ID: R-000457

Location: US MN Minneapolis Office

Posting Type: Full time

Description:

SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain!

Position Summary:Job Summary: The Consultant II works in a team of professionals responsible for developing standardized solutions for customers. This role will facilitate problem research, isolation, diagnosis, resolution and follow-up for customer change events, managing all escalated events appropriately, when necessary.Essential Responsibilities / Duties

• Execute installation, upgrades, testing, and system configuration as part of completing implementation project

• Perform post-sale initial technical implementation of technology products

• May consult with clients to analyze and verify operational needs, and to understand clients' business objectives and goals

• Inform customers and other stakeholders of project progress

• Conduct tasks and assignments as directed. Work under moderate supervision with some latitude for independent judgment

• Track progress of Implementation project(s). Ensure deadlines are met and scheduling issues resolved

Minimum Requirements

• Bachelor's Degree with 2 years of related experience; or an advanced degree without experience; or equivalent experience

• Strong analytical, problem solving and troubleshooting skills

• Excellent organizational skills and ability to manage multiple projects concurrently

• Ability to apply, test, and re-configure data rules in order to produce desired results

• Customer-facing experience (e.g., customer service, customer success, or account support)

• Exposure to EDI concepts and formats (e.g., XML, X12)

Preferred Experience

• 3-5 years professional business experience

• A balanced mix of skills: driver and facilitator, tactical leader and doer

• Experience working with EDI transactions and integrations

• Experience with text editing and data mapping tools

• In-depth knowledge of mapping tools and functionality

• Experience with Jira, Salesforce, and/or Confluence

Location: 

This role follows a hybrid work model, with regular in-office presence required at our Minneapolis office.

What We Offer:

At SPS Commerce, we are committed to ensuring that each employee's compensation reflects their unique experiences, performance, and skills in their role. The salary range for this role considers several factors, including education, relevant skills, work history, certifications, location, and more.

The annual salary range for this role is: $61,300- $95,000. The actual salary offered will be determined based on the factors listed above and may fall anywhere within the range.

SPS Commerce offers a comprehensive benefits package designed to support employees’ health, well-being, and financial security. Benefits are country-specific and aligned with local laws and market practices.

Commitment to our Employees:

At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact.

We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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