Job Summary:

The Vice President of Ambulatory Services directs the administration and coordination of all ambulatory activities of the Western Region in accordance with the policies determined by the President and Executive Director, Senior Network Leadership and Board of Trustees. This leader is responsible for the administration and planning of the Health System’s pre-acute care services and facilities. Acts in the capacity of a strategic leader of WMCHealth. Promotes the Health System’s Mission, Vision, and Values and customer relations policy. Must be familiar with pertinent areas of health reform and their impact upon an integrated health system.

Responsibilities:

• Responsible for overall operations of all medical practices located throughout the Western Region population health and our ACO.
• Collaborate with Directors/Chairs of all practices throughout the Western Region as the member of the Western division executive management team.
• Establish the strategic plan for staffing and services required to launch and open all practices including with an emphasis on a patient-focused, efficient outpatient culture.
• Maintain and analyze data as well as establish metrics for quality and patient satisfaction for outpatient services.
• Set the culture for the Western Region.
• Develops leaders by defining roles/responsibilities, promoting continuous learning, education, and training and assessing performance.
• Works collaboratively with the senior management team of WMCHealth.
• Participates in the WMCHealth strategic and operational planning as well as being the operational lead of all system strategic initiatives for ambulatory operations in the Western Region or other needs.
• Develop agendas, prepare materials, and lead monthly management meetings for practice managers.
• Lead recruitment efforts for clinical providers, including coordinating and conducting interviews and preparing justification for new or replacement provider positions.
• Manage physician and practice onboarding processes to ensure smooth integration into the organization.
• Coordinate practice closures and provider offboarding, ensuring proper operational, administrative, and compliance procedures are followed.
• Develop, review, and negotiate provider-related contracts, with a primary focus on employment agreements and amendments.
• Manage leasing arrangements, including leases, subleases, and session agreements for both employed and independent providers.
• Draft, review, and manage independent physician agreements, including medical directorships, on-call agreements, recruitment agreements, and performance management agreements.
• Inspects facilities and operations of departments recommending renovations, equipment change, and revision to organizational structure as appropriate.
• Serve as a member of the Space Committee, contributing to planning and decisions related to clinical space utilization.
• Provide executive approval and oversight for critical administrative and financial controls across the medical group, including physician and staff expenses (Concur), payroll adjustments (Missed Punch), CMS requests, administer physician compensation programs ( sign-on bonus, retention), all medical practices position requests and operational purchases exceeding $5K.
• Oversee the overall financial and operational performance of the Medical Group in the Western region, including revenues, expenses, and operational management.
• Conduct and distribute monthly WRVU reviews, and facilitate discussions with providers and managers regarding productivity and performance.
• Review and administer quarterly and annual productivity bonuses.
• Serve on administrative team for WMCHealth and Professional Services division. ( AOC and Prof. Services call)
• Participates in all physician leadership meetings and associated venues and liaison to medical group providers and sometimes independent providers.
• Work within a highly matrixed organization to establish the appropriate reporting of employees in Western Region.
• Being the executive lead for ambulatory initiatives and transitions in the Western Region.
• Serve as the operational point person to Finance and Revenue Cycle for the medical group, with accountability for meeting or exceeding annual budgets, leading annual budget development, conducting monthly P&L reviews, developing financial proformas for physician and practice initiatives, analyzing FTE and productivity metrics, overseeing ambulatory equipment requests, and leading operational coordination for ambulatory revenue cycle performance and related initiatives.
• Helps create a supportive, team-oriented environment with a goal of maintaining/enhancing employee morale and providing high quality and customer-oriented service.
• Develop and implement strategies to expand the physician enterprise infrastructure.
• Provide strategic and tactical leadership for key business objectives for the physician enterprise.
• Review and develop enhanced operational systems, i.e., centralized scheduling, call center, authorizations, and other as may be needed for a growing medical group.
• Serve as successful influencer and change agent who can interact with a diverse group of stakeholders and build consensus.
• Act as a liaison between the Medical Practice and Legal, Contract Management, Risk, Human Resources, and other administrative teams and system departments.

Ensures safety standards are followed in all aspects of operational and clinical performance

Qualifications/Requirements:

Experience: Six years in healthcare management/administration experience required, preferably in an academic healthcare system.

Education: Masters Degree required.

Licenses / Certifications:

Other: