Full performance level in human resource office as a human resources representative for BCC Human Resources (HR); performs day-to-day HR-related duties and provides HR support under direction of the appropriate HR Manager, Assistant and/or Associate Director; requiring considerable knowledge of Family Medical Leave Act (FMLA), Workers Compensation, timekeeping and payroll, compensation and classification specifications, labor and employee relations, County benefits program and personnel policies and procedures. Researches and analyzes details of programs, policies and procedures, interprets and evaluates associated data, prepares relevant reports. Assist in workplace investigations and disciplinary process.

General Job Duties:

Oversees the preparation, maintenance and retrieval of human resource documents, data and records, and reports both to a centralized and departmental structure. May be required to function in other areas as needed. Acts as a liaison with centralized HR and/or departmental offices to develop processes and troubleshoot HR report issues; Organizes tasks and estimates delivery times; Helps facilitate Human Resources Management Systems adoption by end users. Acts as Lead Worker over projects and staff as required. Attends hearings as management representative when needed; Responds to inquiries from employees, management and/or general public; Serves on committees as selected; Participates in interdisciplinary meetings; Assists higher level and other administrative staff on special projects and reports as requested; Travels as needed to attend meetings, hearings, or other job-related events throughout the area and state.

Duties for Functional Area Assignment

Benefits Representative:

Coordinates, plans, analyzes benefits data and budget, and generates reports for Benefits Manager and HR Leadership showing trends and inconsistencies. Schedules projects, determines timing and content of announcements, resolves problems, makes Benefits Manager and HR Leadership aware of sensitive problems and recommends solutions, monitors progress to meet deadlines. Stays current with sources of benefits information, research related laws and ensures compliance with applicable laws. Drafts policy statements and instructs Montgomery County employees in the consistent application of policy.

Assists with the drafting and/or reviews employee communications (e.g., open enrollment materials, plan documents, summary plan descriptions, manuals, announcements, and statements) for approval by Benefits Manager and/or HR Leadership. Assists the Benefits manager with the annual review of the group coverages and proposals, recommends plans of coverage and carriers, writes contract resolutions for BCC agenda, works with carriers/third party administrators. Administers and reconciles benefits eligibility records with various vendors. Coordinates, plans, and delivers presentations to employees (e.g., new employee orientation, annual enrollment and benefits education). Oversees affiliated non-BCC agencies who obtain health coverage through the County. Provides benefits information to employees in a variety of formats.

Oversees record keeping systems and the development and updating of electronic systems that track eligibility, enable billing (invoices) and payroll deductions, and interfaces with vendor systems including system testing. Generates reports as needed and routinely conducts system audits. Pay invoices timely. Monitors encumbrance report to ensure available funding for payments to vendors. Coordinates appropriate vendor funding with OMB to ensure actual funding. Audits invoices to ensure appropriate billing. Ensure appropriate collection of employee and department contributions. Assist in resolving individual employee problems referred by staff as complex, controversial, or lacking precedent. Monitors response time of inquiries. Answers appeals of denial of claims or coverage. Daily data entry of benefit plan changes to include analysis and reconciliation of employee benefit deductions. Conducts and/or oversees government compliance reporting (Affordable Care Act 1095s, non-discrimination testing, creditable coverage). Research, recommend, and implement new benefit/wellness programming. Serve as the primary contact for vendors and conduct new vendor implementation, discrepancy reviews, process invoices, coordinate contracts, monitor vendor performance, and address issues.

Plans special events such as benefits fairs, special interest seminars, health screenings and onsite Employee Assistance Program events as needed. Conducts and responds to surveys. Provides assistance for collective bargaining negotiations. Ensures compliance with governmental disclosure requirements.

Departmental Representative:

Supports departmental HR Manager and/or Business Partner in the delivery of general HR functions including FMLA and Workers Compensation administration, Americans with Disability Act interactive process, workplace investigatory meetings, disciplinary and grievance hearings. Requires knowledge of organizational policies and collective bargaining agreement language. Responsible for consistently answering FMLA, Workers Compensation, leave utilization, BCC

Policy, departmental work rules and/or policies, and disciplinary procedural questions. May be required to assist in the new hire onboarding and offboarding procedures.

Assists employees inquiring about job audits. Conducts initial job analysis by reviewing submitted position description and/or class specification and onsite review. Assist in responding to public record requests.

Assists County Classification/Compensation HR staff in evaluating departmental classification specifications and/or position descriptions. Assists departmental leadership and facilitates conversations with the departmental union regarding class spec updates.

Serve as HR representative in workplace investigations, represents department and/or HR in disciplinary and grievance hearings. Responsible for accurate record keeping of investigatory and disciplinary meetings. Prepare investigatory communication and disciplinary recommendations. Responsible for thorough and accurate notes related to all departmental HR meetings.

Maintains accurate reports and responds to requests for information timely. Reviews departmental and BCC policies on a regular basis to ensure compliance with local, state and federal law. Understands how to escalate issues to appropriate HR and/or departmental leadership.

May be required to assist the Talent Acquisition HR team as it pertains to interviews, job and career fairs, initiating background checks and onboarding of new hires.

Acts as liaison between central HR and department as it relates to benefits, FMLA, HR onsite events (e.g., career/benefit fairs, benefit screening, EAP Meetings, etc.). May be required to research compensation related questions specific to departmental staff. Liaison with County Class Comp to troubleshoot compensation discrepancies.

Payroll Representative:

Supervises staff of Payroll/HR Specialists across the BCC Departments. Responsible for the accurate processing of BCC staff timekeeping/payroll feeds to the County Auditor. Responsible for the accurate accrual of leave within the electronic timekeeping system. Must have thorough understanding of BCC Policies and all Collective Bargaining Agreements in order to accurately apply rules to leave usage. Must understand and comply with Department of Labor and Fair Labor Standards Act regulations. Participate in negotiation process for all BCC Collective Bargaining Agreements.

Maintains accurate reports and responds to requests for information timely. Reviews departmental and BCC policies on a regular basis to ensure compliance with local, state and federal law. Understands how to escalate issues to appropriate HR and/or departmental leadership.

Liaison with departmental leadership, BCC Information Technology, County Data Processing and County Auditor’s office. Facilitates timekeeping training for departmental staff and leadership.

Complete regular audits of payroll cycles and timekeeping software to identify, research and address any discrepancies found. Partner with the Classification/Compensation HR department to initiate, review and administer any annual or contractual pay increases.

May be required to assist the Talent Acquisition HR team as it pertains to interviews, job and career fairs, initiating background checks and onboarding of new hires.

Requires knowledge of Kronos/UKG, Azure, Active Directory, JD Edwards and Microsoft Office Suite.

Performs other duties as assigned.

Completion of undergraduate major program course work in human resources, business administration or related and three (3) years of direct work in Human Resources Administration, with an emphasis in human resources operation, human resources generalist, data analysis/compensation analysis. Five (5) years HR experience may be substituted for degree; OR alternative, equivalent evidence of the Minimum Class Requirements.

Driving Requirement:

Must maintain a current valid United States driver’s license with an acceptable driving record.

Training and Development: N/A