ACO, Inc. Human Resources Generalist Position Description

HUMAN RESOURCES GENERALIST SUMMARY:

Partner with management team on activities including but not limited to employment and employee relations. This position will place a strong emphasis on employment relations and employee engagement, will lead by example and assist in driving the company’s core values.

HUMAN RESOURCES GENERALIST ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Assist with administration of company-wide human resources policies, procedures, and practices in accordance with stated corporate objectives and federal and state legal requirements.
• Partner with HR and Management team to conduct employee engagement and relations activities and programs including but not limited to employee counseling, interpretation of policies, new employee orientation, company events and employee recognition programs
• Conduct exit interviews with employees
• Responds to inquiries regarding the organization’s processes, policies, procedures, and programs
• Administration of ongoing information and training to develop employees and provide support and problem resolution
• Support the distribution/communication of projects including but not limited to Employee Policy handbook, new employee orientation, policies, 401(k) open enrollment, benefit open enrollment and employee recognition
• Identifies potential employee-relations issues and partner with management team to address concerns.
• Looks into grievance reports and supports HR Manager in claims of harassment or other company policy violations
• Assists in administration of company compensation and benefits programs
• Partner with Management team on employment leave processes, Workers Compensation and Family Medical Leave
• Must maintain employment documentation controls having a high level of confidentiality when it comes to identity, medical, and wage information
• Own return to work and other accommodation processes

HUMAN RESOURCES GENERALIST EDUCATION and EXPERIENCE:

• Bachelor’s degree in business, human resources, or psychology, 2 years’ experience as an HR Generalist or similar role with a working knowledge of HR laws and regulations, and at least 1 year employee relations experience. An equivalent combination of education and experience will be a consideration.
• SHRM Certified Professional (SHRM-CP) or Professional in Human Resources (PHR) is a plus

HUMAN RESOURCES GENERALIST ADDITIONAL SKILLS AND ABILIITES QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Commitment to excellence and high standards.
• Ability to act with integrity, professionalism, and confidentiality.
• Ability to use discretion and maintain confidential information.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Ability to effectively communicate with people at all levels and from various backgrounds.
• Strong organizational, problem-solving, and analytical skills.
• Ability to manage priorities and workflow.
• Ability to work independently and as a member of various teams and committees.
• Excellent verbal and written communication skills.
• Creative, flexible, and innovative team player.
• Ability to deal effectively with a diversity of individuals at all organizational levels.
• Ability to prepare reports and business correspondence.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organizations HRIS and other HR Systems.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Must be able to speak, read, write, and understand the primary language(s) used in the workplace.

HUMAN RESOURCES GENERALIST COMPETENCIES:

• Ethics--Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Professionalism--Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Diversity--Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
• Leadership--Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
• Interpersonal Skills--Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.