Social and Community Service Managers jobs in Illinois
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Site Director at Boys and Girls Clubs of The Northwest Suburbs – Palatine, Illinois
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About This Position
Boys & Girls Clubs of the Northwest Suburbs
Site Placement: Varies
Full-Time | Monday–Friday | 9am - 6pm
Are you a confident leader who thrives in a fast-paced, youth-centered environment? Do you love building strong teams, creating engaging programs, and making a real difference for kids and families?
The Boys & Girls Club of the Northwest Suburbs is seeking Site Directors for our After-School Enrichment programs, to lead daily operations, mentor staff, and ensure high-quality programming for our club members. We’re currently hiring Site Directors at all levels of our programs through elementary, middle and high school.
This is more than a management role, it’s a chance to shape culture, empower staff, and create safe, enriching spaces where kids can thrive while shaping young lives, mentoring staff, strengthening families, and creating a difference in our community.
If you’re someone who thrives in a meaningful, fun, mission-driven environment, this is the role for YOU!
As a Site Director, you’ll oversee all aspects of site operations while modeling professionalism, positivity, and purpose.
Leadership & Professionalism
- Lead by example with professionalism, punctuality, and enthusiasm
- Foster a fun, inclusive, and respectful environment for staff and youth
- Represent and uphold the mission and values of BGCNWS at all times
Staff Training & Development
- Train, coach, and support staff in BGCNWS mission, values, and expectations
- Ensure health, safety, and emergency preparedness standards are consistently met
- Guide staff in behavior management, communication, and professionalism
- Provide ongoing training to strengthen staff skills and program quality
Program Execution & Curriculum
- Oversee high-quality curriculum implementation that supports youth development
- Ensure staff are planning engaging daily and weekly lessons
- Track participation, curriculum effectiveness, and supply needs
Family, School & Community Engagement
- Build positive relationships with parents, guardians, and school partners
- Support staff in effective communication, including challenging conversations
- Meet monthly with school leadership to review goals, progress, and improvements
Operations & Administration
- Manage staff time tracking and meet payroll deadlines
- Maintain accurate membership and staff records (MyClubHub and site binders)
- Collaborate with your Supervisor to ensure proper staffing coverage
- Oversee site budgets, supplies, and documentation
- Implement performance improvement plans and conduct staff evaluations
- Maintain thorough incident and program documentation
Mentorship & Accountability
- Mentor and support your team while holding them accountable
- Conduct performance reviews and set clear, actionable goals
- Step in when needed
If you’re ready to lead with purpose, build an incredible team, and create life-changing experiences for kids, apply today and help us build great futures, one site at a time.
What You’ll Do
Lead & Inspire
- Create a welcoming, inclusive Club environment that encourages participation and confidence
- Supervise youth during activities, offering guidance, instruction, and positive feedback
- Support youth in making healthy choices socially, emotionally, academically, and personally
Help Our Youth Thrive
- Promote participation and engagement
- Provide guidance, support, and consistent expectations
- Foster a fun, structured environment where all members can grow and succeed
Keep Things Running Smoothly
- Maintain clean, safe, and well-organized program spaces
- Track daily attendance, participation, and complete required documentation (incident or behavior reports)
- Ensure facilities, equipment, and supplies are safe and well-maintained
Why You’ll Love This Role
- You get to create, lead, coach, and inspire
- Every day is different (and never boring!)
- You’ll join a passionate, supportive, mission-driven team
- You’ll make a real impact on kids, families, and your community
- You’ll be exposed to opportunities for growth
- You’ll create generational change with the youth we serve
To meet the objectives and behavior expectations as described in the employee handbook our team is committed to the following operational values:
- Innovative & Adaptable: Embracing change and creativity.
- Resourceful: Finding solutions and staying informed.
- Coachable: Being open to feedback and growth.
- Accountable: Taking responsibility and building trust.
Skills & Competencies
While some competencies are implied in the responsibilities, it would be helpful to explicitly state skills such as:
- Strong communication and interpersonal skills
- Ability to manage and engage groups of children effectively
- Conflict resolution and behavioral management skills
- Ability to plan and lead activities independently
Work Environment & Physical Requirements
This is important to set expectations for the role, such as:
- Ability to stand for long periods, engage in physical activities, and lift objects up to 10 lbs
- Working indoors and outdoors in various weather conditions
- Need for reliable transportation between different site placements
All BGCNWS staff are required to pass a background check, have a HS diploma or GED, and 18+ years old.
Benefits:
- Healthcare
- Vision/Dental
- Generous PTO
- Paid Holidays
- 401k
- Short-term/Long-term
- Life Insurance
- College Reimbursement Programs
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Job Location
Job Location
This job is located in the Palatine, Illinois, 60074, United States region.