The Student Success Department Part-Time Administrative Assistant will provide administrative, operational, and customer service support for the Student Success Center. This role is essential to maintaining efficient department operations, supporting student-facing systems, and ensuring smooth communication and office management. Reports to the Director, and assists the Assistant Director.

Department Communication and Reception

• Serve as the primary point of contact for the Student Success Department, welcoming students, faculty, staff, and visitors in person, by phone, and via email

• Respond to general inquiries and route questions or requests to appropriate staff members

• Assist with departmental communications, including announcements, marketing, and coordination of meetings or events

• Assists with promoting department services through tabling and assisting at events

Office Management

• Manage daily office operations, including filing, record-keeping, and maintaining organized digital and physical records

• Order and maintain office supplies and equipment

• Support staff with administrative tasks such as scheduling, document preparation, and coordination of projects

Budget and Purchasing Support

• Assist with departmental budget tracking and documentation

• Process purchase requests, invoices, and reimbursements in accordance with institutional policies

• Maintain accurate records of expenditures and purchasing activity

Starfish Support

• Support the assistant director with outreach to students, faculty and staff through the Starfish platform

• Support backend processes, such as pulling Starfish reports

• High school diploma or equivalent required

• Strong organizational, communication, and customer service skills

• Proficiency with Microsoft Office or Google Workspace

• Ability to work independently, manage multiple tasks, and maintain confidentiality

• Occasionally lift, carry, and move office supplies, files, boxes and/or water jugs weighing up to 25 pounds, with or without reasonable accommodation

• Previous administrative or office support experience preferred; and experience with student success systems (e.g., Starfish) preferred but not required