Position Summary:

Under the direction of the radiology administrator or designee, is responsible for communication, registration and scheduling for various radiology procedures. To perform all phases of clerical duties to include receiving and logging of patients information, scheduling, filing typing, transport, answering phones, and assisting as back-up as needed in the radiology department.

Essential Functions and Responsibilities Includes the Following:

1. Understands and adheres to the WPH Performance Standards, Policies and Behaviors

2. Abides by scheduling policy

3. Notifies floors or radiology staff if any planned schedule change

4. Will be required to work in case of emergencies or when situations arise in the department. Holiday, overtime and / or day, evening shift coverage to help maintain adequate and safe coverage for the department

5. Maintains the cleanliness of all work areas, equipment and accessories. Reports all malfunctioning equipment to Bio Med or supervisor.

6. Prints CD’s if needed

7. Performs routine office duties, such as answering phones, documents information on patients’ request, Meditec or hospital Ris system’s and PAC’s digital x-ray system

8. Notifies transport when patients are ready to be picked up or returned to floors

9. May be assigned as an instructor or preceptor

10. Should be knowledgeable and skillful in providing care, based on age, physical and psychosocial stature of patient populations; neonate/newborn, pediatric/adolescent, adults and geriatric groups

11. Performs other related duties as required, attends staff meetings and in-services

12. Duties and hours may change according to the needs of the department or hospital

13. Prioritizes and organizes own work load and routine administrative matters to assure completion of tasks within the time frame designated

14. Coordinates follow up of all customer service and satisfaction matters as directed

15. Informs supervisor if office or clinical supplies are needed

Education & Experience Requirements:

• High school Diploma/GED required.
• Have general knowledge of typing, computer skills, and knowledge of medical terminology.
• Recommended: being a highly motivated, positive person with strong communication and organizational skills.

Core Competencies:

• Must be able to speak, write, understand and communicate the English language.
• Retain composure under stress
• Teamwork & Adaptability
• Acts as a Professional Role Model
• Assessment Skills
• Excellent Communication Skills (both verbal and written)
• Attention to Detail
• Planning & Organizing
• Sound Problem-Solving, Judgment and Decision-Making Skills
• Stress Tolerance

Physical/Mental Demands/Requirements & Work Environment:

• May be exposed to chemicals necessary to perform required tasks. Any hazardous chemicals the employee may be exposed to are listed in the hospital’s SDS (Safety Data Sheet) data base and accessed through the hospital’s Intranet site (Employee Tools/SDS Access). A copy of the SDS data base can also be found at the hospital switchboard, saved on a disc.
• Ability to remain in stationary position 90% of the time
• Constantly utilizes/operates computer to access information
• Constantly scans documents from computer and other scanning locations
• Ability to communicate to physicians and other hospital employees regarding requests for information and assist physicians with basic chart completion procedures
• Ability to view and print microfilm records
• Retrieves paper reports/documents from nursing departments/units 10% of the time

Primary Population Served

Check appropriate box(s) below:

☐Neonatal (birth – 28 days)	☐Patients with exceptional communication needs
☐Infant (29 days – less than 1 year)	☐Patients with developmental delays
☐Pediatric (1 – 12 years)	☐Patients at end of life
☐Adolescent (13 – 17 years)	☐Patients under isolation precautions
☐Adult (18 – 64 years)	☐Patients with cultural needs
☐Geriatric (> 65 years)	☒All populations
☐Bariatric Patients with weight-related comorbidities	☐ Non-patient care population

The responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of White Plains Hospital.

Annual Salary: $39,923.72-$59,885.48