CPLC Centro Esperanza offers specialized services for Serious Mental Illness (SMI) populations focusing on case management and psychiatric services.

In-Person: This role is performed on-site at our Mesa, AZ office. Monday-Friday, 8am-5pm

OBJECTIVE AND POSITION SUMMARY
We are seeking a compassionate and organized Administrative Assistant to support the daily operations of our behavioral health clinic. This role involves both administrative and client-facing responsibilities, ensuring smooth clinic functioning and a welcoming environment for clients and staff. The ideal candidate will be professional, discreet, and sensitive to the needs of individuals receiving mental health and behavioral health services.

The Administrative Assistant has a variety of responsibilities, including, but not limited to:

• Triage phone calls, directing clients toward the right resources
• Greet and welcome clients, community partners, and other visitors
• Schedule meetings, travel arrangements
• Prepare a variety of documents, such as reports, memos, invoices. legal request of consumer files
• Maintain and update filing systems, databases, records (both digital and physical), and consumer files
• Manage office supply inventory and ordering
• Submit facility work orders and manage CPLC vehicle communications
• Tracks all petty cash transactions, receipts, checks, money, and exchanges for payment including reconciliation forms to accounts payable
• Assist with coordination of recruitment interviews and support new hire onboarding
• Manage administrative staff schedules, scheduling conflicts, and coordinate staff coverage
• Coordinate with the IT department on all office equipment (maintenance, new user setup, etc.
• Support team members with administrative tasks and projects as needed

MINIMUM QUALIFICATIONS AND COMPETENCIES

Education /Background:

• High school diploma or G.E.D. equivalent
• One (1) or more year(s) administrative experience

Other Competencies

• Communicate clearly and effectively both verbally and in writing
• Able to obtain fingerprint clearance card
• Excellent phone etiquette
• Customer service-driven mindset
• Able to manage a workload with a variety of projects and deadlines
• Able to work with minimum supervision
• Knowledge of MS Office (word, excel, outlook, access)
• Organizational skills