Hawthorne CAT® is an Equal Employment Opportunity/Affirmative Action Employer. M/F/Disability/Protected Veteran Status Hawthorne CAT® participates in E-Verify
General Clerk

US-HI-Hilo

Job ID: 2025-3084
Type: Regular Full-Time
# of Openings: 1
Category: Administrative/Clerical
Hawthorne - Hilo

Overview

We Build Better Communities

Be Part of the Hawthorne Difference!

Hawthorne Cat is a family-owned company that has led its markets for over 60 years in the sale, rental, and servicing of construction machinery and power generation equipment for industries on which our communities depend like agriculture, construction, marine, and government.

Every member of our team plays a significant role in our success. Hawthorne Cat hires individuals who share our vision of Building Better Communities with our Customers and our values of Passion, Respect, Integrity, Dedication and Excellence (PRIDE).

If you are looking to build your future with an established, thriving company with countless opportunities for growth and advancement, you’ve come to the right place! At Hawthorne Cat, we’re always looking for exceptionally skilled, hardworking individuals interested in contributing to our success and the success of the communities that we serve.

Our people are our most valuable asset. That’s why at Hawthorne Cat we are committed to a comprehensive employee benefit program that helps our employees stay healthy, feel secure, and maintain a work/life balance.

We are currently seeking talented individuals for our General Clerk position!

Here is some of what you’ll do…

POSITION SUMMARY: Under the direction of the Service Operations Manager, the General Clerk performs a variety of clerical duties. The General Clerk scans all accounts payable invoices, answers all telephone calls, and performs other clerical duties.

Responsibilities

ESSENTIAL FUNCTIONS:

1. Answers phones for Parts department when all the counter people are busy or unavailable. Answers calls and takes messages for the counter people, may help with easy questions or parts availability. Answers the phones for the Rental and Service departments, as needed.
2. Informs customers daily, before 10am, that their backorder has been received and is on will call.
3. Scans accounts payable invoices and inputs the proper codes and scans all parts delivery documents.
4. Performs cashier duties for the Branch.
5. Makes daily deposits and cash collection reports for accounting. Balances cash box daily and maintains the proper cash balance. Summarizes daily charge sales and prepares a cash sheet. Maintains petty cash box and replenishes as needed.
6. Opens and closes work orders for repair jobs, inputting necessary detailed data into the computer. Files jobs in a numerical file and prepares job jackets and time cards. Files documents in appropriate job jacket and prior to closing job, checks for errors. Inputs and approves time for Technicians.
7. Orders supplies needed for repair jobs and shop use and issues purchase orders to vendors involved. Enters purchase orders and cost to job.
8. Works with the Rental department to transfer calls to the appropriate person and when customers need to sign documents or pick up equipment when their representative is unavailable.
9. Does the mail daily and distributes to the proper person or department.
10. Performs other duties as assigned.

Qualifications

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

1. Must have a high school diploma or equivalent.
2. Must have a valid Drivers License with a good driving record.
3. Must have PC skills.
4. Must have the ability to communicate clearly, both orally and in writing.

PHYSICAL DEMANDS:

1. Walking: Moves about on foot, often through uneven terrain.
2. Handling: Seizes, helps, or works with hands.
3. Lifting: Raises or lowers miscellaneous paperwork.
4. Reaching: Extends hands and arms in any direction.
5. Stooping: Bends body downward and forward by bending at knees or waist.
6. Standing: Remains in standing position if required to perform various functions of the job.
7. Vision: Reads paperwork, employment files, and invoices on the computer.
8. Talking: Communicates by radio, phone, and in person.
9. Sitting: Sits at desk for extended periods.

ENVIRONMENTAL:

1. Noise: Works in conditions with constant or intermittent noise.
2. Temp/Weather: Works in an office environment.

Here’s what we Offer…

• Competitive Compensation
• A great work environment and culture
• Career growth and advancement opportunities
• Training
• Medical, Dental and Vision plans
• Medical Video Appointments available
• Health Savings Account available
• Paid Time Off (PTO) Pay
• 401(k) Plan + Company Matching
• Health and Dependent Care Flexible Spending Accounts
• Life & Accident Insurance
• Employee Assistance Programs
• Legal Plan
• Travel Assistance Plan
• Wellness Programs
• Referral Bonus Program
• Longevity Bonus Program
• Recognition Programs and much more
• Hawthorne CAT discounts
• Boot Reimbursement
• Tuition Reimbursement
• Company-Supplied Uniforms
• Advanced Technical Training
• Estimated Compensation $21.33-$25.74 per hour

Interested in joining the Hawthorne team? Check out our current available positions at:

www.hawthornecat.com/careers

ACCOMMODATIONS: Reasonable accommodations for essential functions of the position will be considered.

Hawthorne Cat® is an Equal Employment Opportunity/Affirmative Action Employer. M/F/V/D

Hawthorne Cat® Participates in E-Verify.