Jobs in Missouri

Front Desk Support Specialist

Job title:

Front Desk Support Specialist – Fulton CSTAR Clinic

Who we are:

At the Arthur Center, we inspire community health and wellness! Our approach is to inspire our patients and clients to lead a healthy life so they can spend their time, talent and resources on living! We are headquartered in Mexico, MO and currently serve the Audrain, Callaway, Montgomery, Pike, Ralls, and Monroe Counties. We employ close to 200 people at our 5 locations.

Job position description:

We are seeking a dedicated and compassionate Front Desk Specialist to assist our behavioral health consumers and staff by providing excellent customer service, gathering financial and demographic data, collecting payments, scheduling appointments, and making appointment reminder calls for behavioral health services. Arthur Center Community Health is committed to providing exceptional physical and mental health services to our community and in our Residential Program, you can make a real difference in the lives of those we serve.

Key Skills and Responsibilities

Understands and maintains confidentiality in accordance with HIPPA regulations
Proficient in computer skills
Ability to master an Electronic Medical Record (EMR) system to schedule patients, enter and update patient demographics, understand the patient's account, schedule related services as needed, call patients to remind them of their appointments
Ability to learn and understand other services provided in our organization such as dental outpatient services, CPR adult and youth services, and residential programs
Ability to work independently and effectively in an interruptive environment
Ability to answer patient questions and phone calls regarding services and providers including CPR youth and adult workers
Thorough knowledge of various office equipment and its functionality (scanners, credit card machines, phones, copier).
Understands requirements of payers (DMH, Self –pay, Private insurance, Medicaid, Medicare)
Check and verify patient insurance.
Ability to verify patient payer through web services or phone call, ability to assign proper payer to patient encounter
Ability to understand and collect amounts owed by patients for all services
Assist providers and other organization staff when needed
Other duties assigned by the supervisor.

Top benefits or perks:

As an employee at Arthur Center, you'll enjoy:

Collaborative work environment
Flexible scheduling
Healthcare
Dental
Vision
401k with company match
Life Insurance
9 paid holidays
PTO

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Front Desk Support Specialist at Arthur Center Community Health – Fulton, Missouri

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