Do you have a passion for improving the health of individuals receiving integrated services? Would you like to be a valuable member of a diversity driven, mission-minded team that impacts our community? If so, we have an exciting opportunity for you to work as a Patient Navigator as part of our Mobile Crisis Response Team serving youth and adults.

What You Will Be Doing
Working as a Patient Navigator, you will be responsible for co-responding with clinical staff to provide mental health crisis intervention. This role involves responding directly to crisis calls in the community, including individual’s homes, offering immediate support, de-escalation, and linkage to appropriate mental health and social services. You will be responsible for modeling a recovery-based lifestyle and sharing your personal story and experience to help people receiving services or experiencing mental illness achieve their own recovery. You will have the opportunity to provide input into policy development and help to assure consumer sensitive language and will participate on committees and in-service initiatives as requested. The individual in this position will be knowledgeable about and actively support 1) culturally competent, recovery based practices, 2) person centered planning as a shared decision making process with the individual, who defines his or her own life goals and is assisted in developing a unique path toward those goals and 3) a trauma informed culture to aid consumers in their recovery process. You will assist the team in providing comprehensive care for those receiving services.

This position will have a typical shift schedule of four 10-hour shifts, with eligibility for weekend and evening shift premiums as applicable; shift variability may be discussed during the interview process. We will be hiring multiple individuals in this role to support our new 24/7 Mobile Crisis Response Team.

What We Require
You will have a High School diploma or GED with at least one-year relevant work experience; experience in a mental health setting or Community Mental Health is preferred. You will have a knowledge of self-determination principles and person-centered planning process. Michigan Certified Peer Support Specialist designation strongly preferred, with ability to obtain certification required. You will also be comfortable utilizing basic computer skills, including word processing, spreadsheets, database management and e-mail and basic knowledge in the use of electronic office equipment, including copy and fax machines.

Why Work For ISK

Because we make a difference in the lives of the individuals we serve in the Kalamazoo community every day. You will have the opportunity to work with amazing co-workers in an environment that values diversity, inclusion, work/life balance and encourages ongoing education for professional development.

We also offer a competitive compensation and benefits package, with some of the best retirement plans in southwest Michigan including a 6.2% retirement match and pension plan! You will also enjoy 12 paid holidays, 23 days of PTO and the opportunity to earn additional PTO hours for participating in our wellness program! Kalamazoo is the home of the Kalamazoo Promise!

Who We Are
Integrated Services of Kalamazoo (ISK) has been delivering quality services and programs to improve the lives of those we serve for over 30 years. ISK works with youth, families, and adults with mental illnesses, intellectual and developmental disabilities, and substance use disorders to help them succeed. We provide welcoming and diverse community partnerships which collaborate and share resources to support individuals and families to be successful and achieve their goals in a trauma-informed environment.

Come Join Us!
Individuals of diverse racial, ethnic, and cultural backgrounds along with bilingual candidates are invited to apply. ISK is an equal opportunity employer that encourages diversity and inclusion among its workforce. ISK fomenta la diversidad y la inclusión.

We look forward to meeting you!

Physical Requirements/Working Conditions:
Physical Efforts – Job demands include prolonged sitting and standing as appropriate. May occasionally require light lifting up to 25 pounds, stooping, kneeling, crouching, or bending as appropriate. Requires coordination of hands and/or eye/hand/foot.

Working Conditions – Office environment with noise from computers, copy machine, and telephones. Use of computer screen for periods in excess of 30 minutes at a time. Possible eyestrain from extended periods of viewing computer screen. May be exposed to bloodborne pathogens, infectious diseases, and parasites. Travel throughout the Kalamazoo area is required.