Fight for all people to have the power to live a life of dignity - lead our SMI team as our new Clinical Coordinator at Centro Esperanza!

LOCATION: 325 N. Stapley Dr, Mesa, AZ

SCHEDULE
Full-time, Monday-Friday during business hours, including sharing in the crisis rotation as scheduled

ABOUT CENTRO ESPERANZA
CPLC CARF accredited Centro Esperanza offers specialized services for SMI populations focusing on case management and psychiatric services. We provide trauma-informed support tailored to individual needs supporting the people we serve recovery journey.

WHAT MAKES YOU A GREAT CLINICAL COORDINATOR?

• Command of administrative and clinical functions.
• Expertise of behavioral health services continuum of care.
• Awareness and sensitivity to cultural issues and community practices of low-income and at-risk families, including dual language speakers.
• Proven skills and abilities in management capacity relevant to SMI behavioral health services.

HOW WILL YOU MAKE AN IMPACT?
As the Clinical Coordinator, you will be responsible for leadership and clinical oversight, training and mentoring for Case Managers and Specialist staff on assigned team. You will supervise clinical activities ensuring the program services are provided in accordance with policies and procedures, local, state, and federal laws, regulation, and licensure/accreditation standards. You will ensure assessments and individual service plans are developed and implemented in accordance with ADHS/DBHS guidelines for each client on the team. You will get to create a climate which promotes quality treatment for each client. You will ensure productivity goal expectations meet or exceeded by direct reports, supervising clinical staff as assigned, participating in staff performance and evaluation activities, coordinating/facilitating training and clinical supervision as assigned. Working as a member of the treatment team, you will get to provide direct services as assigned, serve as community liaison and Centro Esperanza representative as assigned.

SUPERVISORY RESPONSIBILITIES
You will direct the day-to-day clinical and administrative oversight of assigned Case Managers and Specialty staff at the Centro Esperanza SMI outpatient behavioral health program. Sharing rotation of on-call after-hours crisis cell phone as needed is part of the Clinical Coordinator's role.

PRIMARY DUTIES AND ESSENTIAL FUNCTIONS

• Provide and document clinical and administrative supervision, consultation, and mentoring of daily operations for direct reports.
• Ensure that the needs of clients are met and that services are delivered as outlined in each client’s assessment and Individual Service Plan.
• Provide clinical oversight of services provided, assessments conducted, and Individual Service Plans developed for all clients assigned to the team.
• Assist with both Substance Abuse and Housing needs for the team.
• Monitors and evaluates Case Managers and Specialist staff overall performance.
• Monitor productivity of assigned staff ensuring that expectations are met.
• Ensure that direct reports provide coordination of care to internal and external provider agencies, state entities or other stakeholders (e.g. probation officers, advocates, family member, hospital staff, jail staff, vocational rehabilitation, etc.) as needed.
• Prepare reports as required by Clinical Director or Site Administrator. Reporting includes, but is not limited to the following: Appendix C standards, clients in residential placement, clients living in Supervisory Care Homes, AHCCCS applications submitted, internal and external corrective action plans (CAPs) etc.
• Monitor population on Court Ordered Treatment (civil and criminal) to ensure that consumer and team adhere to all terms of the court order. Prepare monthly COT report and submit to Clinical Director.
• Ensure that staff communicate with courts as required either in person or written report and that such communication is consistent with the assessments, Individual Service Plans, and team recommendations for the client.
• Work with the clinical team to ensure clients receive appropriate care within the least restrictive setting, including coaching and mentoring specific to inpatient and residential treatment discharge plans.
• Establish team workflows and standards; approve complex service plans; adjust caseload assignments; issue corrective actions; make hiring recommendations that carry particular weight.
• Bring to the attention of the Clinical Director and Site Administrator any unmet service needs identified by line staff in the treatment planning process and assist line staff in identifying interim services available to meet client needs.
• Share rotation of on-call crisis cell phone as needed. After-hours duties are escalation/triage and decision-making, not routine case processing.

MINIMUM QUALIFICATIONS AND COMPETENCIES

• Bachelor’s degree Social Work, Psychology or related field.
• At least two (2) years of behavioral health experience.
• Management experience preferred.
• Generalist knowledge in general mental health, substance abuse, co-occurring disorders, and serious mental illness.
• Possess a valid driver’s license and ability to be insured under automobile insurance policy.
• Able to work a flexible schedule as needed per program requirements.
• Ability to obtain fingerprint clearance card, CPR and First Aid.

BENEFITS
We recognize that our success is driven by great talent, and that's why we provide a comprehensive and competitive suite of benefits:

• Generous Paid Holiday
• Employee Recognition Program
• Paid Time Off & Paid Sick Days
• Free Preventative Services & Wellness Rewards
• Medical, Dental, and Vision for Spouse/Domestic Partner & Children to age 26
• Health Savings Account & Flexible Spending Account
• Life + Disability options
• Employee Assistance Program
• Telemedicine & Concierge Services
• 401(k) Retirement Plan
• Pet Care, Life Mart Purchase Discounts
• Tuition Reimbursement for qualifying degrees
• Mileage Reimbursement for qualifying roles
• Identity Theft Protection& Voluntary Benefits

Ready to lead a team building better tomorrows? Apply today!

Chicanos Por La Causa, Inc. is an Equal Opportunity Employer.

CPLC knows it takes variety of thought, culture, background, and perspective to create a truly impactful workforce. As CPLC grows, we are seeking talented employees with varying backgrounds, cultures, perspectives, and experiences to support our innovation and creativity. CPLC commits to a continued focus on fair and just hiring, training, promotional practices, and policies. We work for real change and progress in equal opportunity recruitment, hiring, and advancement. Learn more by visiting https://www.eeoc.gov/poster

California Residents: Chicanos Por La Causa, Inc and its subsidiaries will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage.