The City of San Marino is seeking a forward-thinking, proactive, vibrant, and can-do individual with excellent organizational skills, who is detail-focused to join our HR Department. Outstanding talent in writing and proofreading is a must, as are the abilities to thrive in a fast-paced environment. If you are interested in joining a team where innovation, collaboration, and people matter, apply today!

Situated 12 miles from the majestic foothill mountains, the beautiful City of San Marino, California, with a population of approximately 13,000 is located northeast of Los Angeles in the San Gabriel Valley. Incorporated in 1913, San Marino is primarily a residential community known for expansive properties surrounded by beautiful gardens, wide streets, well- maintained parkways, and top- performing schools. A city of 3.75 square miles, the City is home to numerous recreational and cultural opportunities that complement all interests. Residents and visitors enjoy hiking in the foothill mountains, exhibits at The Huntington Library, Art Museum, and Botanical Gardens, historical culture and art galleries at the Old Mill (El Molino Viejo), and recreational activities at the historic Lacy Park. Other recreational activities include shopping and dining in the delightful business districts along Mission Street and Huntington Drive. With a focus on resident services and community engagement, the City of San Marino is recognized for its police and fire services, library, parks and community amenities, and planning and zoning that maintain the community’s high-quality residential character.

GENERAL PURPOSE
Under administrative direction, the Human Resources Analyst is responsible for performing professional and technical duties in the Human Resources Department requiring specialized knowledge related to benefits administration, recruitment, testing, training, worker’s compensation, position classification, compensation, and other related duties as required.

DISTINGUISHING CHARACTERISTICS
The Human Resources Analyst receives direction from the Human Resources Director. This single class position assists the Department Head with administrative support in the Human Resources Department.
The duties, skills, and demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with a disability to perform the essential duties, skills, and demands.

Duties:

• Provides customer service, both in-person and by telephone; screens and directs telephone calls; takes and relays messages; answers general questions from employees and the public.
• Implements programs necessary to ensure compliance with local, state, and federal regulations; coordinates and administers the employee benefit program including, but not limited to assisting employees with forms for changes in health and other benefits.
• Assists with open enrollment for benefit changes.
• Assists current, separated, and retired with compensation, benefits and retirement questions.
• Inputs data from employment applications and maintains individual applicant records; computes examination scores; notifies candidates of test results.
• Assists with recruitment and selection process.
• Prepares and conducts new employee orientation and employee off-boarding.
• Coordinates, and implements employee city-wide training programs and workshops, including the Employee Assistance Program and maintains appropriate records.
• Assists with the preparation and monitoring of compliance with approved labor agreements.
• Assists with the explanation of requirements and effects of ordinance provisions, personnel rules, employee organization agreements and detailed HR procedures to supervisors, administrators, other employees, and representatives of outside agencies.
• Collects information regarding grievances and other employee concerns.
• Assists in the preparation and implementation of the departmental budget.
• Analyzes employment statistics.
• Prepares HR-related reports and forms on request for administrative staff and outside agencies, or other HR transactions.
• Assists with the development of forms and procedural manuals.
• Drafts correspondence.
• Provides information to departments and the public.
• Assists with the processing and maintenance of the department's files, including the department's personnel records.
• Coordinates personnel action and payroll changes with City departments as well as Administration personnel; monitors timely completion of employee performance evaluations and merit step advancement.
• Assists in the preparation of required Federal and State leave notices and monitors time requirements regarding these entitlements.
• Assists with the coordination of leaves with employee, payroll, third party administrators, and management staff, ensuring accuracy of employee leave information and compliance with Federal and State leave laws and regulations.
• Assists with the coordination of employees’ benefits while on leave, including paid/unpaid leave, health benefits, dependent coverage, etc., and return to work process.
• Utilizes HR support software applications such as an HRIS software and NEOGOV, to process HR transactions; modifies and retrieves information from employee or applicant database system.
• Reviews invoices for accuracy and proper coding.
• Assists with responding to email and postal mail inquiries.
• Assists with responding to verification of employment requests and background investigations.
• Assists with responding to EDD regarding Unemployment Claims.
• Assists with responding to Public Records Requests as related to HR/personnel files.
• Updates the HR website, Employee Phone and Photo Directories.
• Assists with the preparation of City-wide HR announcements and sends to City employees.
• Performs a variety of general office support duties; researches and compiles data for special projects and reports; prepares financial data and statistical information; make copies; maintains calendar of activities, meetings, and various events for assigned staff; processes mail including receiving, sorting, time-stamping, logging and distributing incoming and outgoing correspondence and packages.
• Keeps the Department Head informed of all progress relating to activities and projects related to the department assigned.
• Operates a variety of office equipment including but not limited to: a computer, typewriter, copier, and facsimile machine; utilize various computer applications and software packages.
• May be required to attend City Council Meetings, Commissioner Meetings, and any other meetings as assigned.
• Performs related duties as assigned.

Any combination of education and experience that provides the required knowledge, skills, and abilities to perform the essential job duties of the position is qualifying.

Knowledge, Skills, and Abilities:
Knowledge of

• Leave management, including, but not limited to, FMLA, Non-FMLA, workers’ compensation and disability programs.
• Customer service principles, including telephone etiquette and handling of emotional behavior.
• Principles and practices of employee recruitment and selection.
• Methods of establishing and maintaining comprehensive classification and compensation plans.
• Principles and methods of research and statistics.
• Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, use of internet and Microsoft Outlook.
• Basic functions and structure of a municipal organization; methods and techniques of proper phone etiquette; business letter writing and the standard format for typed materials; basic mathematical principles.
• Methods and techniques for record keeping and filing; basic report preparation and writing; proper English usage, spelling, grammar and punctuation; customer service and public relations methods and techniques.

Skills/Abilities

• Provide support services; perform a variety of office support and clerical duties and activities of a general and specialized nature in support of the Department Head and Administration.
• Exercise good judgment and uphold confidentiality in maintaining critical and sensitive information, records, and reports; understand, interpret, and apply general administrative and departmental policies and procedures.
• Ability to interpret MOU/labor agreements.
• Interpret and apply a variety of City and department policies and procedures.
• Analyze situations carefully and adopt effective courses of action.
• Read, understand, and review documents, policies and procedures for accuracy and relevant information; answer questions and provide information to City employees, outside agencies, and the public; update manuals as required with current information.
• Use applicable office terminology, forms, documents, and procedures in the course of the work; use sound judgment in following and applying appropriate laws, regulations, policies, and procedures.
• Compose correspondence and compile and arrange data in a readable and comprehensible manner; proofread and edit draft reports or correspondence for
• errors in grammar or structure; make accurate arithmetic calculations; type and enter data at a speed necessary for successful job performance.
• Maintain ongoing communication with the Department Head regarding issues, department requests; status of projects and completion of tasks; take direction from the Department Head and follow projects through to completion in a timely manner.
• Set priorities, organize workflow and maintain organization of work and records; multi-task and be responsive to time-sensitive matters.
• Establish and maintain complex record keeping systems; coordinate activities and meet critical deadlines; understand and follow instructions; communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with the public and those contacted in the course of the work.
• Work collaboratively with team members to create and support a positive customer service environment.
• Demonstrate, promote and support a culture of diversity, equity, inclusion and belonging.

Education and Experience:
Any combination equivalent to the education and experience likely to provide the required knowledge and abilities would be qualifying. A typical way to gain such knowledge and abilities would be:

Education
Two years of college level course work in administration, business, or closely related field. Significant related experience may substitute for education.

Experience
Five years of recent professional experience in public sector personnel in the areas of employee benefits, classification and compensation, employee training and development, recruitment, leaves, finance, workers’ compensation, and general personnel administration.

Licenses/Certificates

• Possession of a valid California Class C driver license with a satisfactory driving record, or the ability to get from point to point for meetings and trainings.

Physical Demands and Work Environment
Physical demands
Employee is regularly required to sit at desk and in meetings for long periods of time; talk or listen, in person, in meetings and by telephone; use hands and fingers to handle, feel or operate standard office equipment; and reach with hands and arms. Intermittently, twist to reach equipment surrounding desk; walk to observe department activities; bend and squat to perform file searches; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; operate an automobile to attend various meetings and workshops. While performing duties, the employee is regularly required to use written and oral communication skills; know and understand laws, regulations and codes; remember personnel rules, legal and code requirements; and explain policies and procedures; interact with City management, other governmental officials, employees and the public.

Work environment
While performing the duties of this job indoors, the work environment is generally in a temperature-controlled office. Noise levels in the work environment is usually moderate but the employee may occasionally be exposed to high level noises including but not limited to emergency vehicle sirens, telephones and other office equipment.

Cover Letter and Resume Required