Human Resources Representative (2 Positions Available) in San Mateo, California at San Mateo County Community College District

Company Description:

The San Mateo County Community College District is committed to achieving educational equity for all students. Detailed information about our student population, including student success data, is available on the District's Data Dashboard website. As outlined in our Future Focus Strategic Plan, SMCCCD is at a pivotal point in its work to deliver transformative education, advance equity, and serve as a pillar of innovation and community engagement across San Mateo County and the Bay Area. We promote a culture of belonging in which every student, staff, and faculty member feels seen, valued, and empowered. Our people are our greatest asset, and we are committed to an environment that attracts and retains talented employees while encouraging innovation at every level.

We seek employees who value mentorship and thrive in a collegial, collaborative environment guided by a commitment to helping students achieve their educational goals. The successful candidate will be an equity-minded individual who demonstrates the ability to collaborate with faculty, classified staff, students, administration, and community partners to put students and public service for San Mateo County first.

Job Description:

Location: District Office

General Description

Under general supervision, the Human Resources Representative performs specialized human resources functions and assists in implementing district human resources policies and procedures in a team environment, with the primary objective of supporting the district in all aspects of talent management, with an emphasis on creating an inclusive and healthy workplace.

The Human Resources Representative is a technical position that requires application of specialized knowledge in assigned areas. The Human Resources Representative provides a full range of administrative and technical duties in support of district-wide programs and services requiring a working knowledge of applicable human resources laws, policies, practices, and procedures. In addition, this position maintains high standards for confidentiality, customer service, and accurate input, maintenance, and retrieval of data within various HR systems. Subject matter knowledge is required to prepare reports, audit technical data, and provide employee orientations. This position may lead the work of student assistants, hourly employees, or other staff as assigned.

Duties and Responsibilities
The duties and responsibilities are representative and not intended to cover all duties that may be performed. The omission of specific statements of duties does not exclude them from the position if the scope of work is similar, related, or a logical assignment to this classification.

• Serves as a point-of-contact on matters relating to human resources programs and services, including but not limited to recruitment, onboarding and offboarding, performance evaluations, compensation, faculty assignments, benefits administration, and records management. Conducts orientations and trainings on policies and procedures related to these items.
• Performs a variety of professional, technical, and analytical human resources duties, ensuring that work is accurate and in accordance with applicable laws, established procedures, and timelines.
• Participates in setup of electronic employee data that includes determination of pay and benefits, evaluation cycles, reporting structure, and other personal and demographic information. Transmits accurate information to payroll and benefit vendors for processing. Audits, creates, and submits personnel action forms and related reports.
• Receives and takes action on a variety of applicant and employee information, including confidential records and data, such as medical reports, employment status, evaluation materials, recruitment data, conviction reports, and/or other human resource-related documents.
• Assists with developing Human Resources plans and procedures with a shared-services perspective to increase employee satisfaction and internal efficiencies (benefits, recruitment, onboarding, employee performance, employee records).
• Administers the District's recruitment, employment services, and benefits programs to include: determining eligibility, providing timely notifications, accurately calculating and auditing information, submitting timely status changes, and addressing questions or concerns from applicants, employees, retirees, and/or benefit vendors and other representatives.
• Participates in a variety of specialized projects as a representative of human resources.
• Maintains current and historical human resources records and websites for job descriptions, salary schedules, benefits plan and enrollment information, contracts, and collective bargaining agreements and related records.
• Coordinates and participates in outreach, tabling, and informational activities of assigned areas such as benefit workshops, open enrollment, job fairs, employee training, and other events.
• Provides support to employees in the areas of administrative, classified, and certificated services, benefits, leaves, and general retirement information. Facilitates documentation and verification of benefits eligibility, minimum qualifications, seniority, and salary placement and advancement.
• Utilizes and maintains computerized applicant tracking, onboarding, and benefits management systems; assists users with the systems and reports, as needed.
• Compiles statistical and other data to support assigned area. Creates and prepares accurate reports and documentation for management and external regulatory agencies, as required for internal and external audits, information requests, recruitment processes, trend analysis, benefit plan performance reviews, and mandated reports.
• Responds to applicants, employees, retirees, outside agencies, and the public and composes detailed letters/communications regarding related processes and actions.
• Receives, audits, prepares, processes, and maintains applicant and employee data, employment records, qualifications, and eligibility documentation related to recruitment, benefits, salary placement, and other employment actions.
• Compiles and calculates information for employment actions such as but not limited to salary placement, benefits, deductions, longevity, service, and seniority.
• Processes all recruitment, benefits, and personnel action documentation and data and ensures compliance with laws and established procedures.
• Responds to EDD claims and monitors COBRA and other benefit eligibility statuses for required procedures and provides related communications. Ensures required notifications are received in a timely manner by employees and retirees and that the appropriate changes are entered into HR systems.
• Trains, schedules, and provides direction to others as assigned; provides technical assistance to other staff as directed.
• Operates a variety of modern office equipment including computers for word processing, spreadsheets, presentations, and database management.
• Performs other related duties as assigned that support the objective of the position.
• Abides by all District policies and procedures

Employment Standards (acquired through education, training, and/or experience)

Knowledge of:

1. Working knowledge of the best practices and procedures associated with human resources records and HRI systems, recruitment practices, benefits administration, compensation, and related services provided within District human resources.
2. Working knowledge of personnel records and data entry requirements for human resources information systems and mandated reporting and the laws and regulations affecting recruitment and benefits administration.
3. Basic knowledge of common provisions of employee leaves, workers' compensation, and related benefits offered to employees.
4. Working knowledge of personnel policies, rules, laws, regulations, and collective bargaining agreements.
5. Expert knowledge of personal computers and common office applications such as office suites, spreadsheets, and relational databases used in human resources.
6. Requires well-developed knowledge of the English language, punctuation, syntax, and grammar to prepare documents, reports, and professional correspondence.
7. Requires knowledge of generally accepted personnel management practices, fair employment practices, and other laws governing human resources.

Skills and Abilities:

1. Demonstrated skills at accessing and organizing data from relational databases, verifying numerical and demographic information, and entering information onto established data entry screens.
2. Human relations skills to convey technical concepts to others, to deal with sensitive and private information, to give instructions, training, and orientations, and to facilitate discussions in individual and small group settings.
3. Sufficient math skills to compute sums, averages, ratios, products, quotients, variances, and cost-benefit analysis.
4. Skill in identifying errors, inconsistencies, and omissions in data compiled by others.
5. Ability to perform the essential responsibilities and functions of the position with a high degree of accuracy, where errors may result in financial liability to the District or individual employees.
6. Ability to consistently meet deadlines.
7. To learn, apply, and interpret applicable laws, policies, procedures, and contractual agreements.
8. Perform research and analysis of complex human resource processes.
9. Plan, organize, and prioritize work processes in a high-volume environment to meet schedules and deadlines.
10. Train others and facilitate employee orientations.
11. Communicate technical information and interact with diverse individuals inside and outside the District while providing exemplary customer service.
12. Build and maintain positive working relationships with co-workers, employees, students, outside agencies, and the public
13. Exercise sound judgment when issues should be elevated to upper management.
14. Perform intermediate to advanced tasks using computer and data management systems.
15. Maintain composure and tact during high-stress situations and under heavy workload with conflicting priorities and frequent interruptions while needing to prioritize work and meet deadlines.

Requirements:

• Associate's degree in human resources, business administration, or a closely related field OR an equivalent combination of education and experience
• Three years of experience of increasing responsibility in areas such as recruitment, selection, benefits administration, classification and compensation, or related functions
• Demonstrated cultural competence, sensitivity to and understanding of the diverse academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgrounds of community college students, faculty and staff

Additional Information:

FLSA Status: Non-Exempt

Months Per Year: 12

Hours Per Week: 37.5

Safety

• Employees must report any unsafe working conditions or practices, as well as any near-miss incident, to their supervisor.
• Position is designated as a Mandated Reporter under the Child Abuse and Neglect Reporting Act
• Position is a Responsible Employee under the Equity in Education Act and Title IX

Work Demands

The environmental, physical, and mental demands described here are representative of those that an employee must meet to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

Environmental: typical on-site office environment; in-person work expected with potential to participate in the District's telework program, as available.

• Frequent hearing and speaking to exchange information in person and online
• Comprehend speech at normal levels
• Upper limb dexterity to operate computers and peripheral equipment
• Vision sufficient for daily and frequent use of computers, databases, and written materials
• Sitting for extended periods of time
• Frequent bending at the waist
• Frequent travel on and off-sites of the District and San Mateo County
• Physical presence at on-site locations
• Lifting and carrying objects up to 20 pounds
• Communicate and interact with others; compose oral and written communications and reports
• Observe and interpret people and situations
• Learn and apply new information or skills
• Perform highly detailed work on multiple concurrent tasks
• Use math/mathematical reasoning
• Perform highly detailed work under changing priorities and deadlines on multiple concurrent tasks
• Work with frequent interruptions
• Self-regulate emotion and behavior

Benefits: Paid holidays, vacation, and sick leave. The District pays all or a portion of monthly medical plan premiums (depending on the coverage) and pays all of the monthly dental and vision plan premiums for employees and eligible dependents. Additional paid benefits include life insurance, salary continuance insurance, and an Employee Assistance Program. Classified employees participate in the Public Employees' Retirement System, a defined-benefit retirement plan through the State of California. Optional tax-deferred 403(b) and 457 retirement plans are also available.

EEO Statement: San Mateo County Community College District is an Equal Opportunity, Title IX, and Section 504 employer. We prohibit discrimination and harassment based on race, color, ancestry, national origin, religion, age, sex, gender identity, sexual orientation, genetic information, marital status, veteran status, medical condition, physical or mental disability, or any other protected status under federal, state, or local law. We seek to employ individuals who reflect our community's diversity of cultures, languages, and abilities.

Our EEO Plan, grounded in Title 5 regulations, is developed and monitored by an EEO Advisory Committee, reviewed at least every three years, and supported by regular training for all members of selection and screening committees. We collect and analyze recruitment and retention data to measure progress and identify barriers.

Annual Security Report

San Mateo County Community College District's (SMCCCD) 2025 Annual Security Report (ASR), required by the Clery Act, includes statistics for the previous three years (2022-2024) concerning reported crimes that occurred on campus; in certain off-campus buildings owned or controlled by SMCCCD; and on public property within, or immediately adjacent to and accessible from SMCCCD. The 2025 Annual Security Report also outlines various campus safety and security policies concerning crime reporting, prevention, and response to sexual and gender violence; alcohol and drug use; emergency response and evacuation procedures; and other matters. The Annual Security Report also includes important tips to help every community member remain safe and avoid becoming a victim of crime. The 2025 Annual Security Report is now available on the Public Safety website. You can also obtain a copy of this report by contacting the Department of Public Safety at (650) 738-7000. The report includes information about criminal activity on our campuses, emergency procedures, and resources.

Application Instructions:

Conditions of Employment

Before employment, the selected candidate will be required to complete the following:

1. Submit official transcripts (applies to all faculty or educational administrative positions). Foreign Education completed outside of the United States must be deemed equivalent to that gained in conventional/accredited U.S. education programs in order for it to be considered for the satisfaction of minimum qualifications. Foreign transcripts must be translated and evaluated by a U.S.-based credentials evaluation service. The District currently accepts evaluations from agencies approved by the California Commission on Teacher Credentialing.
2. Submit verifications of employment.
3. Satisfactory references
4. Successfully being cleared for employment through the background check process. In addition to background checks, the District may review publicly available information. If a candidate becomes aware of inaccurate information on the Internet, the candidate is welcome to address the issue with the Office of Human Resources.
5. Disclose whether they have received a final administrative determination or final judicial decision determining that they have committed sexual harassment within the last seven years.
6. Present original documents for proof of eligibility to work in the United States
7. Approval of your employment by the SMCCCD Board of Trustees
8. Provide a certificate of Tuberculosis exam for initial employment.
9. Have fingerprints taken by a Live Scan computer (Clearance must be received prior to the first day of employment). Please note that the California Education Code requires, in part, that community college districts shall not employ or retain in employment persons in public school service who have been convicted of certain felonies, a misdemeanor drug charge (including alcohol offenses) or misdemeanor moral turpitude (sexual offense) crime. However, consideration may be given to those whose drug convictions occurred more than five years ago. A conviction for other crimes may not necessarily disqualify you from the job for which you may be applying.

All applicants are required to submit:

1. A completed Employment Application (available during the online application process).
2. Resume
3. Cover letter of no more than 3 pages that addresses the applicant's qualifications as they relate to the requirements, knowledge, skills, and abilities listed in this announcement and cultural competence, sensitivity to, and understanding of the diverse academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgrounds of community college students, faculty, and staff.

Interview candidates will be selected from those who most closely meet the requirements and possess the knowledge, skills, and abilities. Meeting the minimum qualifications does not guarantee an interview. As part of the interview process, candidates may be asked to demonstrate job-related knowledge and skills.

Reasonable accommodations will be provided to candidates with verified disabilities. Accommodation requests should be made as soon as practical by contacting Jennie Elizalde at elizaldej@smccd.edu or (650) 358-6822 in the Office of Human Resources.

The District and/or College reserves the right to extend time limits and/or repost or restart recruitments at any time.

The District requires all work to be conducted in California.

SMCCCD is not an H1B sponsoring employer.