Human Resources Generalist in San Francisco, California at Project Open Hand
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Job Description
POSITION SUMMARY:
The HR Generalist of Compliance & Workforce Care supports the Director of HR Compliance & Workforce Care in administering and coordinating compliance, workforce care, workforce development, employee engagement, leave administration, accommodations, policy administration, workforce reporting, HR systems, and organizational effectiveness initiatives. The position serves as a professional-level HR resource responsible for supporting compliance activities, training administration, workforce programs, onboarding activities, employee engagement efforts, reporting and analytics, and HR-related projects in support of the organization's A3 Workforce Care goals.
This position is perfect for a highly engaged and personable HR professional familiar and comfortable with the confidentiality and professional boundary demands of such a position.
QUALIFICATIONS REQUIRED:
- 3+ years of progressive Human Resources experience in California.
- 1+ year of experience supporting recruitment, onboarding, and staffing activities.
- Experience supporting HR compliance, leave administration, accommodation processes, employee engagement, training, onboarding, recruitment, policy administration, or related HR functions.
- Working knowledge of federal, California state, and local employment laws, including FLSA, FMLA, CFRA, EEO, ADA, FEHA, ACA, COBRA, wage and hour laws, workplace safety requirements, workers' compensation, and leave administration.
- Experience administering or supporting leave of absence and accommodation processes under FMLA, CFRA, ADA, FEHA, Pregnancy Disability Leave, and related leave programs.
- Experience working with sensitive and confidential employee information and maintaining confidentiality.
- Strong organizational, analytical, problem-solving, and project-coordination skills.
- Excellent verbal and written communication skills.
- Strong proficiency with Microsoft Office Suite.
- Experience working with HRIS systems (ADP Workforce Now preferred).
- Strong technology aptitude and ability to support HR systems, reporting tools, process improvements, and technology-related initiatives.
QUALIFICATIONS DESIRED:
- HR Certification
- Working knowledge of Microsoft SharePoint
- Experience participating in HRIS implementation, migration, optimization, or system conversion projects.
- Project coordination or project management experience.
- Experience supporting organizational change, workforce initiatives, or process improvement efforts.
- Experience supporting labor relations environments.
- Working knowledge of Microsoft SharePoint.
- Bilingual (Spanish, Tagalog, or Chinese preferred, not required).
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
HR Compliance & Policy Support
- Supports administration of HR compliance programs and initiatives.
- Assists with compliance monitoring, audit preparation, policy acknowledgements, and required recordkeeping.
- Supports policy implementation, communication, and tracking activities.
- Assists with maintaining compliance calendars and regulatory requirements.
- Supports preparation of reports and documentation related to compliance and employment practices.
Leave Administration & Accommodations
- Supports administration and tracking of leaves of absence.
- Assists with accommodation tracking, documentation, and process administration.
- Supports employee communications and documentation related to leave and accommodation requests.
- Maintains accurate records and reports associated with leave administration activities.
Workforce Care, Engagement & Development
- Assists with employee engagement initiatives, workforce care programs, recognition efforts, and retention activities.
- Supports Workforce Care Committee activities and A3 Workforce Care initiatives.
- Coordinates training logistics, participation tracking, and training records.
- Assists with onboarding activities and employee development initiatives.
- Supports workforce development and organizational effectiveness programs.
HRIS, Reporting & Analytics
- Assists with HRIS data maintenance, reporting, and workforce analytics.
- Supports workforce reporting, compensation-related reporting, and HR metrics.
- Assists with employee-data review, record accuracy, and data integrity efforts.
- Supports preparation of dashboards, reports, and workforce data analyses.
Employee Relations, Labor Relations & Investigations Support
- Provides research, documentation, and administrative support for employee-relations matters.
- Assists with investigation documentation, file organization, and follow-up activities.
- Supports grievance tracking, labor-relations documentation, and related administrative processes.
- Maintains confidentiality of sensitive employee and labor-relations information.
Staff Leadership & Organizational Partnership
- Trains and supports HR and administrative volunteers, as assigned.
- Collaborates with leaders, managers, and employees to support HR initiatives.
- Partners with HRD Comp and HRD Ops to maintain coordinated and employee-centered HR services.
- Participates in special projects and continuous improvement initiatives.
- Other duties as assigned.
POH COMPETENCIES:
- Team player: Demonstrates cooperative spirit, respects professional boundaries and is successful at sharing responsibilities with others
- Self-led: Knows and completes responsibilities in assigned timelines, asks for clarifications when needed
- Sensitive to the circumstances and needs of the critically ill and seniors, as well as people with mental health and substance abuse issues
- Customer oriented: Works well with all customers (internal staff and external contacts), promotes a positive image of the agency and works diligently to resolve customer issues
- Poised: able to maintain a calm, positive and constructive attitude during interactions with diverse populations, sometimes in challenging situations
- Ethical: Honest, accountable, maintains confidentiality
- Decisive: Thoughtful when considering options, seeks input from others, makes difficult decisions when necessary
- Knowledgeable: Understands facets of job, keeps job knowledge current
- Well organized: Information organized and accessible, maintains efficient work space, manages time well
- Strong communicator: excellent verbal and written communication skills
- Technical savvy: Skilled with computers, proficient with function appropriate technology, learns quickly, uses technology to enhance job performance with the interest and ability to learn new technology
- Leadership I: Completes all assigned tasks in a timely manner and is able to identify projects or work needed for future completion. Anticipates needs before they are assigned. Recognizes themselves as a departmental or function representative
- Agile: Able to move effectively between big-picture thinking and hands-on logistics
- Takes Initiative: Takes action, seeks new opportunities, strives to see projects to completion
- Problem solver: Strong analytical skills and able to creatively address and solve problems
- Leadership II: Is abreast of current projects and actively planning for the future. Leads and gains results through others through example, communication, delegation, and accountability. Is a representative of POH internally and externally
- Motivated: Looks for opportunities to increase knowledge, works to increase responsibility, strives to achieve personal goals
- Strategic Thinker: Works to establish and articulate vision, shows creativity when defining solutions
- Results-Driven: Defines appropriate goals, works toward achieving goals, articulates vision and steps for achievement
- Creative: Ability to conceptualize fresh, compelling ideas for the department and agency
- Audience Engagement: Ability to effectively engage with target audiences
- Project Manager: Monitors status of projects, understands project details, holds project owners accountable, delivers clear and accurate feedback
- Detail Oriented: Meticulous and thorough when entering, reviewing and providing information
PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical demands: While performing duties of job, incumbent is occasionally required to stand; walk; sit for long period of times; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 40 pounds unassisted. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
Work environment: The noise level in the work environment varies from quiet to loud. The temperature in the work environment will range from cold to warm