ASSISTANT ACCOUNT MANAGER, Account Services Department
(This position will be based out of our Syracuse, NY office)

Assistant Account Manager works with and provides support to account managers, senior account managers and directors to understand clients business, results needed and their impact. This includes but not limited to: coordinating meetings, drafting & distributing meeting notes, Click Up tasks, research and overall client support. Ability to communicate professionally and handle a variety of tasks and projects with increased independence and sound judgment.

Expectations

Implementer & solutions provider. Become a project expert. Contribute to ideation. Run ideas & thoughts through SMEs & supervisors. Ask questions to learn and clarify.

Responsibilities

• Typical day-to-day management of clients requests with clear, organized communications & materials including presentations, documentation, Click Up tasks and overall QA & QC of deliverables.
• Excellent organization & high level of attention to detail.
• Proactively contribute ideas to the project; making recommendations to account lead on how to improve the project.
• Establish relationships with lower tier clients, creative teams and other departments/partnerships.
• Work internally with team members to facilitate the delivery of high quality outputs.
• Develop workback plans and timelines with the assistance of AM/AS/AD to ensure deliverables are on time and on budget.
• Basic understanding of staffing & scoping requirements to develop estimates/SOWs to be reviewed by team lead.
• Work alongside account team members to develop simple briefs.
• Basic analysis and presentation of client’s business results and competitive landscapes to clients and agency team members.
• Demonstrate the ability to solve problems whenever challenges/concerns arise.
• Works well with and demonstrates respect for colleagues at all levels and contributes positively to the work environment.
• Crafts meeting notes, project statuses with minimal edits that can be forwarded to the client.
• Consistently meets project deadlines set by the team.
• Uphold agency core values. Enter time on a daily basis.

Requirements

• 1+ years of relevant experience
• Bachelor’s degree in advertising, marketing, business or related degree required
• CPG experience is preferred
• Strong understanding of advertising and marketing disciplines, advertising and sales promotion programs, media advertising, direct mail, trade shows, public relations, point-of-purchase and online advertising strategies
• Computer proficiency including word processing, data entry, spreadsheets and generating reports using standard software applications
• Ability to communicate effectively, both orally and in writing
• Ability to read, write, analyze and interpret general business periodicals and professional journals
• Ability to write reports and business correspondence
• Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public
• Ability to analyze and solve problems
• Excellent organizational skills
• Excellent attention to detail
• Ability to work independently and as part of a team is a must

WHY WE'RE HIRING?

The short answer? We're looking to keep a good thing going. An independently owned full-service marketing agency, Pinckney Hugo Group has grown consistently over the past 20 or so years.

We've created bigger and better work, added to our capabilities and expanded to serve a wider range of regional, national and international clients. It's all happened because we've been able to bring in incredibly talented and dedicated people to help build something special. And because we don't plan on slowing down anytime soon, we're posting career opportunities like this one.

WHY PHG?

For starters, you'll have the chance to work on some of the biggest brands and most exciting projects in the world — all from right here in Upstate New York, and in some cases, from the comfort of your home.

You'll be challenged, but you'll never be on your own. What we offer takes a full team. And we're just that — a team. A group of complementary talents that, when unleashed together, can do anything we set our minds to.

Some of our comprehensive and competitive benefits include:

• Hybrid work – split your week between working in our office or at home
• Generous PTO policy, including flex time
• Paid parental leave
• Medical, vision, dental benefits
• Resources for savings and investments such as our 401(k) plan with company match
• Company-sponsored events and swag
• Dog friendly work environment
• Opportunities to learn, develop, network, and connect

Total compensation for this role is designed to be competitive with the market. The anticipated salary range for this Syracuse, NY-based position is $45,000 to $55,000 per year. The final offer will depend on the candidate's experience, skills, abilities, and geographic location, along with other business and organizational considerations. PHG also provides a comprehensive benefits package; for more information, please visit our website.

OUR HIRING PHILOSOPHY

At Pinckney Hugo Group, we believe that diversity improves our agency and helps us to better serve our clients by offering different views, perspectives and experiences. We are committed to creating a diverse environment and team and aspire to better reflect the brands and people we serve. We strongly encourage people of color, members of the LGBTQAI+ community, people with disabilities and other underrepresented groups to apply to join our team. No matter who you are, you'll find opportunity here. We'll empower you to work on amazing brands with incredible teams, all while giving you the space you need to make this time whatever you want it to be. Apply today and explore all the ways you can grow with us. You'll be glad you did — and we will too.

We'd like to know more about you and why you're interested in PHG. Please be sure to include a cover letter with your resume submission.