Perform a wide variety of clerical and administrative duties in carrying out the daily functions of a Municipal Court.

Distinguishing Characteristics: Under direct supervision, performs entry-level professional duties such as preparing recurring reports and analyzing, interpreting, and summarizing data. Employees at this level initially work under close supervision while performing duties and learning the procedures related to the assigned area of responsibility.

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Provide customer service and case disposition operations, as allowed by State law and Court policies, on the phone, through e-mails, faxes, chats, or in-person, based on a defendants’ circumstances and eligibility, and processes and updates cases based on the outcomes.
• Responds to and resolves difficult and sensitive defendant requests, citizen inquiries, and complaints; and answers questions and provides information to the public regarding the policies and procedures of the court.
• Balance cash drawer daily and process all required reports;
• Perform data entry for court records; processing incoming motions including continuances, new trials, discoveries, expunctions, and appeals; entering of citations, payments, and dispositions to update status of cases; applying and forfeiting cash bonds; and applying credit for time served.
• Prepare letters, notices and correspondences for incoming mail, new citations entered; deferred disposition, driving safety courses, juvenile hearings; and juror summons.
• Prepare court dockets for preliminary hearings and trials.
• Attend court sessions on scheduled court dates to provide assistance to the Judge, Prosecutor, attending attorneys, and defendants.
• Update status on warrants and prepare warrants for delinquent citations.
• Maintain confidentiality with regards to all court files.
• Performs all other related duties as assigned.

Education: High School Diploma or GED required.

Experience: Six (6) months of responsible clerical experience required.

Any combination of related, experience, certifications, and licenses that will result in a candidate successfully performing the essential functions of the job is an acceptable substitute for the above specified and experience requirements.

Licenses and Certifications: Certified Court Clerk Level 1, preferred.

Conditions of Employment: Must submit to and pass a criminal background and pre-employment drug test. Must have acceptable credit history.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES

Knowledge of: Court procedures and terminology; standard office procedures; basic math; computer software; structure of the English language, grammar, spelling, and punctuation; Cash handling policy and procedures; City ordinances; and Texas Criminal and Traffic Law Manual, preferred.

Skilled in: Handling money accurately; multi-tasking; providing customer service; paying attention to detail in dealing with numbers, words, and ideas; listening to what others are saying and asking appropriate questions; remaining composed and making sound decisions during stressful or sensitive circumstances; working independently and without supervision; accepting responsibility for his/her actions; performing work accurately and thoroughly; following instructions, safety practices, and standard operating procedures in performing assigned tasks; communicating effectively, clearly, and concisely both orally and in writing; being punctual and attending working effectively with people regardless of their race, sex, color, religion, national origin, age, disability, gender identity or expression, sexual orientation, veteran' s status, genetics, or job type.

Physical Demands and Working Conditions: This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment; vision to read printed materials and a computer screen; hearing and speech to communicate in person and over the telephone. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 25 pounds.

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

The City of Lewisville has reviewed this job description to ensure that essential functions and basic duties have been included. The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all functions, responsibilities, skills, and abilities, which may be required. Additional functions and requirements may be assigned by supervisors as deemed appropriate. The position also requires meeting the essential requirements of the Physical Demands and Working Conditions, with or without reasonable accommodation.

Levels of positions within a class series are distinguished by the level of responsibility assumed, the complexity of duties assigned, the independence of action taken, the nature of the public contact made, and the impact and span of tasks performed.

This job description is not an employment agreement or contract. The City of Lewisville has the exclusive right to alter this job description at any time without notice.