Requisition ID: req37006

Working Title:
Student Entry Level

Position Summary:
WE ARE ACCEPTING APPLICATIONS FOR THIS POSITION FROM ALL STUDENTS REGARDLESS OF WORK STUDY AWARD

This position is for Fall Semester of 2026
Academic Technologies is seeking a highly responsible, and motivated student to serve as a Computer Pod Student Consultant (SCONs). This position oversees daily operations within the computer classroom and computer pod.

The Computer Pod Student Consultant (SCONs) plays a critical role in ensuring high-quality technical support, maintaining operational efficiency, and delivering excellent customer service to students, faculty, and staff. This role acts as the primary point of coordination within the pod and serves as a liaison between students, faculties, staffs and full-time Academic Technologies personnel.

Successful candidates will demonstrate strong accountability, communication skills, and the ability to manage both technical responsibilities and team coordination.

Position Overview
The Computer Pod Student Consultant (SCONs) is responsible for overseeing pod operations, supporting staff, faculties, students and ensuring all technology and services within the pod function effectively. This position requires a balance of technical expertise, and customer service excellence.

Duties & Responsibilities:

Serve as the primary point of contact for technical and customer service issues

Provide technical support and training for classroom and pod technology

Monitor pod operations to ensure coverage, efficiency, and quality of service

Coordinate and communicate with full-time staff regarding issues, updates, and ongoing needs

Perform troubleshooting of hardware, software, and classroom technology systems

Ensure timely response and resolution of support requests

Assist with testing, deployment, and maintenance of new and existing technology

Maintain organization, cleanliness, and professional standards within the pod

Support administrative and operational tasks as needed
Campus:
Main - Albuquerque, NM

Department:
IT Academic Technologies (321A)

Employment Type:
Student Employment

Status:
Non-Exempt

Pay:
$14.00 Hourly
Background Check Required:
No
For Best Consideration Date:
7/7/2026

Application Instructions:
Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.
**ALL APPLICANTS MUST SUBMIT A RESUME & COVER LETTER**