#Job Description:

Quevera is seeking a Travel Tech to join our team. At Quevera, we don’t just offer jobs—we provide opportunities to be part of a dynamic, forward-thinking community that fosters innovation, collaboration, and personal growth. You’ll work with industry experts, take on exciting challenges, and have the creative freedom to build cutting-edge solutions, all while advancing your career in a space that truly values your skills and ideas.

HIGHLIGHT'S OF WORKING FOR QUEVERA:

Quevera employees voted Quevera as a TOP EMPLOYER in the Baltimore /DC area by the Washington for 2024 for the 4th consecutive year!

Excellent Quevera's Benefits:

Medical/Dental/Vision (100% Employer Paid Medical Plan)

Short/Long Term Disability (Employer Paid)

Life Insurance (Employer Paid)

Yearly $5,000 towards education/training/certification.

Employees are in control of their career path through our Career Pathway Program.

Employer paid Company Vacation Package for you and a guest!

Retirement:

Quevera will match up to 6% towards your 401K and an additional 4% profit sharing!

REQUIRED - MUST have a current TS/SCI Polygraph clearance to apply for role. Only those with a current TS/SCI with Poly clearance will be considered.

Duties and Responsibilities:

Are you a tech-savvy problem solver with a passion for hands-on IT support and a knack for making technology work seamlessly for others? AT&T is seeking a highly motivated and detail-oriented IT Field Support Specialist to join our dynamic Team. This position provides advanced (Tier 2 and 3) remote support within the 5 to 50 mile radius of main campus for a wide range of IT equipment and infrastructure, ensuring our customers remain connected, productive, and secure.

Required Experience:

Minimum Education and Experience:

• High school diploma or GED required.

• Minimum of 4 years of relevant IT experience.

• Must possess 8570 Certification; Security+ certification is highly preferred.

Technical Skills:

• Highly skilled in installing, repairing, and troubleshooting computer hardware and peripherals.

• Well-versed in installing Windows operating systems, software applications, antivirus programs, and security patches.

• Demonstrated ability to read, interpret, and apply information from technical manuals and schematics.

• Proficient in Microsoft Office Applications, including Word, Excel, PowerPoint, and Access.

• Demonstrated expertise with Microsoft Windows 7 and Windows 10 operating systems.

• Familiar with Active Directory security and policies, supporting secure and compliant IT environments.

• Proficient in supporting end-users remotely, providing timely and effective technical assistance.

Professional Competencies:

• Excellent analytical and problem-solving skills with the ability to manage complex technical issues independently.

• Outstanding verbal and written communication skills to effectively collaborate with team members and support end-users.

• Strong organizational skills, with the ability to manage time and priorities efficiently and work with minimal supervision.

• Must be able to drive a company vehicle as part of job responsibilities.

• Ability to lift and move items weighing up to 50 lbs as required.

• Availability to work an 8-hour shift scheduled between the hours of 6:00 AM and 6:00 PM, as determined by management and travel to all sites between the 5 to 50 mile radius of Ft. Meade.

Quevera is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age or any other characteristic protected by law. #LI-AA1