Farmer’s Fridge makes fruits and vegetables accessible and approachable for everyone. We offer a variety of fresh, healthy, ready-to-eat meals and snacks through our fresh food vending machines, wholesale partners, and our office pantry solution — providing chef-curated meals to customers within seconds. Today, we operate a network of Fridges and partner with clients nationwide in high-foot-traffic areas, such as airports, hospitals, universities, and large office buildings — where there is limited accessibility to fresh, healthy, grab-n-go options.

We care deeply about what we’re creating and aspire to make sure our customers feel that through every touchpoint. This shows up in many ways across the business. We are committed to prioritizing food safety, we are passionate about product quality, we value our employees, we champion the best idea no matter where it comes from, and we’re committed to making an overall positive impact as we scale.

About this Role: The Senior Regional Manager of Fulfillment, Central Region is a senior operations leader responsible for distribution and fulfillment performance across multiple Midwest markets. You will own regional P&L results, lead teams of managers and supervisors, and serve as the subject matter expert for fulfillment operations in the Central region.

You’ll balance hands-on problem solving with strategic leadership, ensuring reliable delivery, strong cost control, and a consistent customer experience as we scale. This role is based in Chicago, partners closely with cross-functional teams, and involves up to 70% travel across the region.

What You’ll Do…

Own Regional Performance

• Lead regional P&L performance, KPIs, and cost control across ~8 markets
• Review daily and weekly metrics to identify risks, gaps, and opportunities
• Use data to improve efficiency, capacity, routing, and staffing
• Support quarterly bonus planning and execution

Lead & Develop Teams

• Lead and coach managers and supervisors across multiple cities
• Support hiring, performance management, and leadership development
• Ensure clear communication across shifts and markets
• Provide hands-on support during new market launches and expansions

Serve as the Regional SME

• Act as the primary fulfillment expert for the Central region
• Translate network strategy into clear regional execution
• Partner cross-functionally to resolve complex operational and customer issues
• Maintain strong field presence through regular market visits

Oversee Logistics & Inventory

• Ensure on-time, in-full delivery across Fridge, wholesale, and 3PL operations
• Reduce missed stockings and minimize fridge downtime
• Partner on fleet reliability, driver staffing, and inventory accuracy
• Resolve fulfillment issues impacting customer experience

Drive Continuous Improvement

• Standardize and improve SOPs across markets
• Lead audits, process reviews, and safety improvements
• Gather team feedback and implement practical, scalable solutions
• Support expansion into new facilities and markets

Farmer’s Fridge Diversity Statement:

"Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. At Farmer’s Fridge, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.”

Farmer’s Fridge is an equal-opportunity employer. We are committed to providing equal employment opportunity in all employment practices, including hiring, without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, age, disability status, veteran status, or any other characteristic protected by federal, state or local law. View our disclosures related to External Agencies and Applicants below: https://www.farmersfridge.com/careerdisclosures