HR Generalist at LUV Car Wash – Gilbert, Arizona

General Summary of Duties:

The Human Resources Generalist supports daily HR operations and partners with leadership to ensure effective implementation of HR programs, policies, and employee relations practices. This role manages multiple HR functions including recruitment, onboarding, employee relations, compliance, benefits administration, and performance management while promoting a positive and compliant workplace culture.

Reports to: Vice President of Human Resources

FLSA Status: Exempt

Physical Demands:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Travel up to 25% of the time is required to execute training and perform quarterly market visits.

Essential Functions:

• Lead and facilitate new hire orientation and onboarding processes.
• Act as the primary point of contact for employee relations issues, providing guidance, conflict resolution, and policy interpretation.
• Collect and analyze HR metrics (e.g., turnover, engagement, performance trends) to identify opportunities for improvement.
• Translate data insights into actionable training programs in collaboration with the Learning and Development Manager.
• Develop and implement strategies to reduce turnover and improve employee satisfaction.
• Support the Learning and Development Manager in executing training initiatives across the organization.
• Collaborate with business leaders to align HR strategies with organizational goals.
• Provide guidance on workforce planning, talent management, and organizational design.
• Ensure compliance with federal, state, and local employment laws.
• Manage exit Survey data and report patterns to the VP of HR.
• All other tasks as assigned

Required Skills/Abilities:

• Strong knowledge of employment law, HR best practices, and compliance requirements.
• Excellent communication, interpersonal, and leadership skills.
• Proven ability to manage employee relations issues with discretion and professionalism.
• Analytical skills with the ability to translate HR data into actionable strategies.
• Ability to coach and mentor staff effectively.
• Strong problem-solving and conflict resolution skills.

Education:

• SHRM-CP or PHR Certification
• Bachelor’s degree in Human Resources, Business Administration, or related field required.
• Master’s degree preferred.

Experience:

• 3+ years of progressive HR experience
• Experience leading onboarding and orientation programs.
• Demonstrated success in reducing turnover and enhancing employee engagement.

Requirements:

• Ability to maintain confidentiality and handle sensitive information with discretion.
• Commitment to fostering a positive workplace culture that supports diversity, equity, and inclusion.
• Flexibility to adapt to changing organizational needs and priorities.