About Us

Location: Vila Nova de Gaia, Portugal
Reports to: VP, Experience & Delivery

Nox Health is a global sleep health leader on a mission to improve people’s lives through better sleep. Every year, more than three million people in 50 countries benefit from Nox products and services.

Headquartered in Alpharetta, Georgia, and with operations in Reykjavík, Iceland, and Denver, Colorado, and Vila Nova de Gaia, Portugal, Nox provides a range of solutions from comprehensive sleep diagnostic technology for providers to value-based comprehensive sleep management programs for self-insured employers and payers.

Nox is a wake-up call for healthcare providers, payers, and sleep-deprived people everywhere. Most people are being left in the dark regarding all the health issues that poor sleep impacts. Even for those who are aware of these issues, there are limited human, medical and technological resources available to address sleep problems.

At Nox, we enable a consumer-centric experience, leveraging our state-of-the-art technology portfolio and value-based sleep management solutions to simplify access, reduce costs and improve health outcomes.

Nox has three market-facing business lines, Sleep Diagnostic Solutions, Sleep Care Management, and Prescription Digital Therapeutics.

The Nox Cloud Platform was designed to connect all the different groups that are involved in a person's sleep health care, that involves the individual (Population), Payers, and Providers.

Nox is expanding the use of the Nox Cloud infrastructure beyond the initial SleepCharge (Nox Health Enterprise business), and at the same time making the necessary changes to enhance the user experience for each of the user groups. This includes creating dedicated access and plans for each group.

To support the ongoing rollout of Nox products and services into all the different product lines, Nox will augment its Experience & Delivery team with a Technical Writer.

About the role

We are seeking an experienced Technical Writer to join our Experience & Delivery team. In this role, you will be responsible for planning, creating, and maintaining clear, concise, and accurate technical documentation for Nox Health’s product and development teams. You will translate complex technical specifications (such as Product Requirements Documents or PRDs) and development processes into high-quality user manuals, internal guides, and API documentation to support our growing suite of digital services on the Nox Cloud platform. You will work closely with Product Owners, Engineers, and other cross-functional stakeholders to ensure documentation is aligned with product releases and technical changes.

Key Responsibilities:

• Produce and maintain technical documentation, user guides, developer guides, internal process documentation, and API references.
• Create delivery-related documentation covering product configurations, product features, and critical application flows — ensuring these are kept current as the product evolves.
• Manage documentation for key product initiatives, such as HSTS and Nox Connect, working directly with engineering and product teams
• Establish and enforce documentation standards, style guides, and terminology to ensure consistency and quality across all written materials and all teams.
• Define how development and product documentation should be structured across the organisation and how to create effective indexing and navigation so information is easily

Qualifications & Experience

• 3+ years of experience as a Technical Writer, Content Developer, or equivalent role, preferably within a SaaS or B2B software development environment.
• Proven ability to write clear, concise, and technically accurate documentation for both technical and non-technical audiences.
• Strong understanding of the software development lifecycle (SDLC) and Agile methodologies.
• Experience with documentation tools, content management systems (CMS), and version control systems (e.g., Git).
• Experience with LLM tools will be a plus.
• Ability to quickly grasp complex technical concepts and translate them into simple terms.