The Bistro Associate will greet customers, learn about their preferences, answer questions, recommend menu items, and prepare and serve beverages. You will also utilize proper equipment and ingredients, and handle basic cleaning duties. To succeed as a Bistro Associate, you should have a neat appearance and engaging, friendly personality. You should be efficient, observant, knowledgeable, and personable.

PRINCIPAL DUTIES:

Essential Job Duties: Must be willing and able to do the following:

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Welcoming customers, reading and listening to people to determine beverage preferences, making recommendations, and taking drink orders.

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Preparing beverages on the menu following recipes/instructions given.

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Serve beverages and prepared food products.

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Taking inventory and ordering supplies to ensure bistro or juice bar is well-stocked.

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Adhering to all food safety and quality regulations.

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Maintaining a clean work and dining area by removing trash, cleaning tables, and washing glasses, utensils, and equipment.

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Handling credit/debit card transactions and ensuring charges are accurate.

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Records meal checks, reservations and additional charges. Complete knowledge of point-of-sale (POS) system.

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Confers with the Dining Services Director and the Dining Services Supervisor regarding dining room status.

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Confers with Executive Chef and Dining Services Director regarding any food, staffing or service issues.

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Reports damage on broken equipment to the Dining Services Director.

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Waits tables and provides beverage services as needed.

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Participates in cost control measures.

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Participates in food or beverage inventories as needed.

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Attends in-service training and education sessions as assigned.

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Performs specific work duties and responsibilities as assigned by supervisor.

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Other duties will be assigned as needed.

High School graduate or equivalent.

Additional education, training, certificates, or experience may be required

Positive, engaging personality, and professional appearance

Basic math and computer skills

Strong task and time management abilities

Eye for detail and understanding of equipment, tools and techniques

Ability to interpret and explain menu, refer or answer questions, coordinate meal service process and understand requests

Ability to communicate with, understand, empathize with, work with, and be tolerant of residents, families, visitors, peers, supervisors, and subordinates

PHYSICAL REQUIREMENTS/WORKING CONDITIONS:

Light to moderate physical effort 90% of the time.

Must be able to stand and walk 90% of the workday

Ability to stoop, bend and stretch frequently

Must be able to lift 25 pounds frequently

Must be able to see, hear, read, write, speak English

DISCLAIMER CLAUSE:

I have read my Job Description. I understand the information contained in the Job Description. I further understand that this Job Description is not intended and should not be construed as an exhaustive list of all the responsibilities, skills, efforts or physical requirements and working conditions associated with my job. I may be required to perform additional tasks necessary to meet standards of quality and care.