Job Overview:

The Technical Product Owner I is an execution-focused role designed for an early-career professional (1–3 years experience) who supports product delivery through strong requirements definition, documentation, backlog readiness, and day-to-day collaboration with engineering and stakeholders.

This role combines core Business Analyst responsibilities with entry-level Product Owner execution. The Technical Product Owner I does not own product strategy or architectural decisions, but is accountable for ensuring requirements are clear, documented, testable, and ready for development.

Key Responsibilities:

• Participate in standup meetings and engineering agile syncs.
• Review and maintain Jira daily to ensure stories are accurate, prioritized, and actionable.
• Document user journeys, workflows, and detailed requirements.
• Write high-quality user stories and acceptance criteria.
• Translate product requirements into clear, executable technical stories.
• Answer day-to-day questions from developers and stakeholders.
• Support users by reviewing GChat inquiries, bug reports, and UAT feedback.
• Surface technical risks, dependencies, and trade-offs to Product Management and Engineering leads.
• Support alignment of engineering output to roadmap commitments.

• Conduct discovery sessions with stakeholders to gather business needs, user pain points, and process gaps.
• Translate business goals into functional and non-functional requirements.
• Perform process mapping and gap analysis to document current-state vs future-state workflows.
• Validate assumptions, scope, and dependencies with guidance from Product or Engineering leadership.

• Create and maintain clear documentation including:
  • User stories and acceptance criteria
  • Process flows and workflows
  • User journeys and use cases
  • Wireframes and interaction flows (in collaboration with UX or product leadership)
  • Testing and validation documentation
• Ensure documentation remains current as requirements evolve.
• Create training documentation and user guides to support feature adoption and operational readiness.

• Support refinement and prioritization of the technical product backlog in partnership with Product Owners or Product Managers.
• Ensure stories meet the Definition of Ready before entering development.
• Support backlog grooming and sprint planning by providing clarification and documentation.
• Assist with validating completed work against acceptance criteria.

• Define test scenarios and acceptance criteria aligned to documented requirements.
• Support and coordinate user acceptance testing (UAT).
• Validate that delivered functionality aligns with documented requirements and business objectives.
• Capture feedback and defects and ensure they are properly documented and prioritized.

• In collaboration with Product Management, act as a liaison between business stakeholders, users, and the technical team.
• Document decisions, feedback, and requirement changes.
• Help manage scope by clarifying requirements and escalating misalignment when needed.
• Communicate progress, risks, and questions to Product or Engineering leadership.

Qualification/Requirements:

• 1–3 years of experience in a Business Analyst, Product Analyst, Product Owner, or similar role
• Hands-on experience writing user stories, acceptance criteria, and process documentation
• Prior experience working in an Agile/Scrum environment is a plus

• Strong analytical and critical thinking skills
• Excellent written and verbal communication
• High attention to detail and organization
• Ability to manage multiple workstreams with daily execution expectations

• Familiarity with Jira and backlog management tools
• Experience with documentation and diagramming tools (Google Docs, Lucidchart, Figma, or similar)
• Basic understanding of the software development lifecycle (SDLC)
• Ability to understand and document technical concepts provided by engineering (APIs, data flows, integrations)

• Requirements entering development are clear, complete, and development-ready following required timelines
• Reduced rework due to unclear or missing requirements
• Engineering satisfaction with requirement quality and responsiveness
• Timely support of UAT and issue resolution
• Well-maintained and accurate Jira backlog

Compensation:

$100,000 annually

Travel/Physical Demands:

100% Remote with little to no travel.

Who We Are

At eAssist Dental Solutions, we empower dental practices by providing expert-driven, AI-powered dental billing solutions that maximize collections, streamline revenue cycle management, and allow dental teams to focus on patient care.

eAssist is the nation's leading dental billing and patient billing service provider for dental offices. We were co-founded by a dentist who understands what other dentists need. eAssist currently serves over 3000 dental practices through a unique proprietary technology platform that connects dental practices to vetted dental billing professionals, allowing practice owners to fully outsource their billing department.

eAssist was recently certified as a 2025 Top Workplace and 2024 Great Place to Work, and has been featured on the Inc 5000 list of fastest-growing privately held companies in the U.S. for the last 7 years in a row! We were also recently awarded #10 on Fortune's Great Place to Work for medium-sized Health Care and Biopharma!

What makes us so unique? We are a 100% remote, nationwide workforce. This means we are truly able to find the best of the best to join our team and they get to do what they love from the comfort of their home office.

eAssist is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.