Residence Inn Salt Lake City Airport - Front Desk Agent

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. Youre the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether its a quick question or a big request, youre all about making their stay unforgettable.
• Communication Champ: You know how to get the message acrossclearly, confidently, and with a smile. Whether its chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, youre already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

The Residence Inn SLC Airport hotel located one exit west (3 miles) of the terminal, is a quick 10-minute drive from downtown, Salt Palace Convention Center and Maverik Center. Top-rated among hotels near Salt Lake City Airport and a TripAdvisor Certificate of Excellence Award winner, we offer complimentary amenities including 24-hour airport shuttle, property-wide WiFi and a hot breakfast buffet served daily. Guests love our pet-friendly suites with fully-equipped kitchens, flat-screen TVs and 50% more space than traditional hotel rooms. After a busy day in SLC, guests can mingle with good company at our evening RI Mix with free apps and drinks (Mon-Wed). Whether on a business trip or family vacation, we hope our guests will make sure to check out the citys top sites including Miller Motorsports Park, Rocky Mountain Raceway and historic Temple Square. We offer true comfort and convenience at the Residence Inn Salt Lake City Airport hotel.

Application deadline for Colorado positions: