JOB CATEGORY: Exempt [ ]

Non-exempt [X]

Last Update: 03/2026

JOB DESCRIPTION

LifePath

TITLE: CARE MANAGER, ADULT FAMILY CARE & SHARED LIVING

GENERAL DESCRIPTION:

LifePath is a mission-driven, collaborative, and community-focused human services agency seeking an Adult Family Care & Shared Living Care Manager to join our caring and compassionate team!

The Adult Family Care (AFC) program allows older adults and people with disabilities live in a supportive, family-style home. The Care Manager teams with an AFC Nurse to provide individuals and caregivers with support, information, resources, and training to support safe, stable living environments. The Care Manager conducts regular home visits and coordinates follow-up with community partners.

This is a full-time (35 hr/wk) role based out of our Greenfield (MA) office serving Franklin County, North Quabbin, Hampshire and Hampden counties. Pay rate $22.25/hour with excellent benefits including generous PTO, medical/dental/vision insurance, Flex spending, EAP, 401k and more! 6% pay differential for applicable bilingual skills.

QUALIFICATIONS:

Bachelor’s Degree preferred and 2-3 years of previous experience in health or human services required. License in Social Work is a plus.

Skills and Experience:

• Willingness and sensitivity for working with older adults.
• Strong documentation skills and familiarity with electronic health records (EHR) or care management platforms and Microsoft programs.
• Ability to work independently and as part of an interdisciplinary team.
• Exceptional interpersonal and communication skills
• Capacity to complete comprehensive needs assessments using observation, listening, and interviewing skills
• Ability to solve problems and find solutions.
• Flexible and able to meet multiple and changing, program demands.
• Familiarity with or willingness to learn about health and human services programs.
• Demonstrates cultural humility and cultural responsiveness.

Interested in joining the compassionate LifePath team as Adult Family Care & Shared Living CARE MANAGER? Please submit a cover letter and your resume.

LifePath is deeply committed to the principles of equity, diversity and inclusiveness. Bilingual, minorities, women and candidates with disabilities are encouraged to apply. EOE/AA

DUTIES:

1. Conduct in-person visits to assess needs and to provide information and training to ensure that member needs are met, and program regulations are followed.
2. Complete person-centered psycho-social assessments of potential members and/or caregivers referred to the program(s).
3. Monitor and plan for care transitions including discharge and alternative placements.
4. Work in collaboration with the Department of Developmental Services (DDS) to monitor care plans and provide updates as needed, when required.
5. Make appropriate referrals to other community-based agencies and governmental organizations.
6. Collaborate with internal and external providers to ensure adequate coordinator of care plans.
7. Assist members and caregivers in navigating health and social services.
8. Collect, review, and submit monthly financial documentation and request checks through the Money Management Program as appropriate.
9. Adhere to documentation standards and maintenance of electronic and paper records according to regulations and LifePath policy.
10. Uphold agency quality assurance and quality improvement initiatives.
11. Assist in training new staff by allowing them to shadow visits and by sharing information and tips.
12. Act as a representative of LifePath at times when directed to do so.
13. Participate in meetings and training as required.
14. Other duties as assigned by immediate supervisor, other designated supervisory staff, or designated member of the Management Team.

SUPERVISION:

The Care Manager reports to the Care Manager Supervisor

ESSENTIAL FUNCTIONS:

Physical:

• Visual, speaking, auditory, and mobile capacity necessary.
• Capacity to see computer screen, read written material, and drive a car.
• Capacity to hear and speak on the telephone.
• Capacity to communicate verbally with consumers, caregivers, supervisors, and managers.
• Capacity for fine manipulation in the frequent use of office equipment such as computers, copy machines, fax machines, telephones, calculators, etc.
• Capacity to drive and navigate uneven terrain by foot when necessary in all weather conditions to visit consumers in their homes.
• Capacity to climb stairs.
• Ability to sit or stand for extended periods of time.
• Occasional reaching and grabbing objects with both hands, twisting of hand and wrist, and pushing and pulling of objects.
• Occasional bending, squatting, and twisting to perform work functions.
• Occasional capacity to lift up to 25 pounds.

Mental:

• Ability to understand and/or interpret complicated program instructions, regulations, and laws.
• Capacity to learn complicated computer software.
• Capacity to deal rationally and calmly with varying personalities and situations.
• Capacity to work well in a fast-paced, rapidly changing environment.

Environmental:

• Work is split between indoor office work and traveling outdoors to meetings, trainings, and consumers’ homes.
• Must be able to tolerate odors and pollutants including but not limited to: smoke, air fresheners, pet dander, personal odors, etc. from a variety of in-home conditions.
• Must be able to tolerate by-products of office machine operation.
• Must be able to tolerate heat and cold of seasonal changes and indoor temperatures.

**Staff members may be required to use personal mobile devices with two-factor authentication and texting capability for work related purposes as requested by management and IT.