Department: Resident Services

Reports To: Executive Director

Status: Exempt

Job Summary

The Resident Care Director (RCD) is responsible for the overall safe operation of the resident services department. The Resident Care Director plans, implements and evaluates the safe operation of the resident care department, staff, and residents of the community. The RCD will continuously evaluate the health functioning of all residents, and design and revises the care plan for each resident as necessary. This position ensures compliance with all applicable regulations and company policies and procedures.

Duties and Responsibilities

The following essential functions are the fundamental job duties of the position to be completed with or without appropriate reasonable accommodation.

• Identify and assess the clinical status of potential residents including complete nursing assessment and consultation with current PCP prior to admission.
• Secure a statement from resident’s primary care physician indicating any physical or emotional limitations, and certify that the resident is appropriate for the community.
• Supervise the medication management program and assisting the residents with self-administration of their medication.
• Ensure the coordination of health related services for residents.
• Develop a service plan for each resident according to current state regulatory and HallKeen Assisted Living Communities regulations.
• Provide ongoing supervision of residents’ health related activities: complying with health care instructions provided by PCP or other health care professionals.
• Maintain positive relations with residents, families and physicians.
• Report any significant incidents and/or changes in the residents needs to the Executive Director.
• Ensure that the Resident Services Nurse evaluates each resident following a hospitalization, incident, accident, injury or illness.
• Completion of resident assessments and service plans per regulatory requirements
• Supervise all activities of Nursing and Resident Care staff including staffing, scheduling, training and in-services, safety, semi-annual evaluations, and new hire orientation of new staff to ensure safety of residents and clinical competency.
• Ensure that community is adequately staffed with appropriate licensed nursing and care staff at all times to safely meet the needs of residents.
• Maintain a current contract with a Home Health Agency.
• Act as community OSHA Liason.
• May perform other duties as assigned.

Minimum Qualifications

• Registered Nurse with a current license in good standing.
• Certification or licensed per state guidelines.
• Must successfully complete all HallKeen Assisted Living Communities specified training programs.
• Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Able to deal with problems involving a few concrete variables in standardized situations.
• Able to work various schedules and shifts as needed.

Required Behavior

• Appearance is neat, clean, and according to dress code.
• Able to demonstrate a high level of service delivery; does what is necessary to ensure customer satisfaction; deals with service failures and prioritizes customer needs.
• Able to clearly present information through the spoken word; reads and interprets complex information; talks with residents, family members and customers; listens well.
• Able to communicate with others in a warm and helpful manner while simultaneously building credibility and rapport.
• Able to work cooperatively with a group of people to achieve goals and objectives.
• Able to be tactful; maintains confidences, and fosters an ethical work environment; prevents inappropriate behavior by coworkers; gives proper credit to others; handles all situations honestly.
• Able to keep an open mind and change opinions on the basis of new information; performs a variety tasks and changes focus quickly as demands change; manages transitions effectively from task to task; adapts to varying customer needs.
• Must have submitted and completed a Criminal Background check for unlicensed employees in compliance with state regulation.
• Must provide a medical certification from a licensed healthcare provider confirming that the employee is free from communicable disease including TB in compliance with state regulation at hire and annually thereafter.

Physical Demands

• Physically able to move at least 50 lbs. without assistance.
• Physically able to bend, reach, and work in small areas.
• Physically able to push and pull equipment and furnishings.
• Physically able to stand for long periods of time.

Benefits:

Full time position offers a competitive benefit program to include Medical, Dental, Vision, Health FSA, Dependent Care FSA, Short-Term Disability, Long Term Disability, Life Insurance, Home and Auto Discount program, Vendor Discount Program, 401(k) with matching contribution, Accrued Vacation, Sick, and Personal time and Paid Holiday Benefit. Employee referral bonus, and resident referral bonus.