Adoray's Treasures from the Heart is looking for a motivated and creative individual to join our team. This position would be working 40 hours per week at our River Falls location. Weekend availability needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Assists with general operations of the store, taking direction from the store manager, and if applicable assistant manager.

· Assist customers in locating and/or selecting merchandise

· Process customer sale transactions using cash register, bag merchandise, and thank the customer.

· Accurately conduct sales transactions and maintain cash and credit card control by following proper procedures regarding voids, refunds, checks, credit cards, etc.

· Give excellent customer service and remain calm and professional under stressful situations

· Maintain the sales floor and inventory in a clean, neat and properly displayed manner

· Provides superior customer service to customers, uses cash register, and accepts donations.

· Establishes and ensures consistent implementation of store policies including but not limited to the condition and type of inventory accepted; pricing strategies; consignment guidelines; return policy, etc.

· Providing donors with a receipt for merchandise, ensuring all applicable Federal and State tax regulations are followed.

Other duties as assigned

Minimum Qualifications

• High School Diploma or GED.
• One-year experience in working in a retail or second-hand store preferred.
• Excellent communication skills.
• Ability to work autonomously and make independent judgments.
• Must be able to lift up to 40 lbs.

Knowledge, Skills and Abilities

· Exhibit excellent communication, customer service, and organizational skills

· Ensures consistent implementation of store policies as directed by the store manager, and assistant manager.

· Strictly maintains professional boundaries in all customer situations and adheres to Treasures from the Heart Standards of Conduct and mission.

· Takes the initiative to identify problems, find solutions and follow through on solutions in a timely manner as appropriate.

· Serves as an "ambassador" to the communities we serve regarding the store and its fund-raising purpose, tying it back to Adoray Home Health and Hospice's programs and mission.

· Respects the individuality and wishes of others by such actions as extending a warm welcome, introducing self, making eye contact, addressing people by the name they prefer, and/or by honoring cultural differences.

Physical Requirements

Job involves standing more than four hours per day; stooping, bending, lifting/pushing up to 25 lbs. etc. are regularly required