Seeking a proactive, systems-driven operator to own performance at one of the Twin Cities' most amenitized mixed-income communities.

You're an analytical problem solver who brings order to complexity, works independently once trained, and takes pride in polished, accurate work.

• Are you a proactive self-starter who excels at creating systems and processes, and implementing order in a fast-moving, multi-layered operation?
• Do you agonize over details, take ownership of the numbers, and make sure every audit, report, and resident interaction is right?
• Do you enjoy working with facts and data, building efficiency, and solving problems without needing to be managed through them?
• Are you a calm, confident communicator who holds a team accountable while ensuring every resident has a completely positive experience?

SAIL is a Twin Cities multifamily management and marketing firm delivering Legendary Service and Operational Mastery across high-end and mixed-income communities. We pair data-driven discipline with concierge-level service, and our centralized corporate team handles analytics, leasing support, delinquency, and maintenance operations so site leaders can focus on running the business. Our core values: Give Your Personal Best, Operate with Intellectual Curiosity, Value Relationships, Show Up with Enthusiasm.

The Senior Business Manager owns the operational, financial, and people performance of The Nine, a new, highly amenitized mixed-income 4D, Class A 304-unit community in St. Paul. You will lead a strong on-site team, drive NOI and occupancy, manage compliance with precision, and deliver a best-in-class resident experience in a vibrant, diverse community. The Nine at Lexington Station is gorgeous, it leased up in just a year, and is impressive by any standard.

This position reports to the Regional Property Manager and oversees an on-site team of leasing, maintenance, and compliance professionals.

• Operational and Financial Performance: Own the budget, NOI, rent growth, variance analysis, and reporting accuracy.
• Revenue and Occupancy: Hit or exceed occupancy, collections, and renewal targets through pricing discipline, reputation management, and execution.
• Team Leadership and Accountability: Lead, coach, and hold the on-site team to clear performance standards in a structured environment with occasional chaos.
• Compliance and Asset Integrity: Pass audits cleanly, maintain Fair Housing and 4D/affordable compliance, and keep the asset immaculate, safe, and company-standard.

• Base salary $85,000 to $105,000 DOQ, plus a very generous performance-based bonus.
• Medical, dental, vision, 401(k) match, BCBS health, cell reimbursement, paid time off, MN Earned Sick and Safe Time
• First-in-line access to regional roles as SAIL scales toward the 25 in 35 vision
• Corporate specialists support team, and top tier corporate leadership support

• Full-time, typically Monday through Friday with periodic evening and weekend events or lease-up activity
• Essential functions include walking the property daily (interior and exterior), navigating stairs, and occasional lifting up to 25 pounds
• Offer contingent on successful background check and reference verification

To be considered, complete the Culture Index survey at: https://surveys.cultureindex.com/s/718w9ymS2T/126075

• Minimum 2 years of property management experience with at least 1 year in affordable housing or LIHTC
• Demonstrated technical knowledge of Tax Credit (LIHTC), Section 8, HOME, and layered affordable housing programs
• MN Housing Finance Agency and/or HUD compliance experience strongly preferred
• HCCP, SHCM, TCS, or COS certification preferred (or willingness to obtain within first year)
• Proficiency in Yardi or comparable property management software
• Comprehensive understanding of Fair Housing law and compliance regulations
• Exacting attention to detail and ability to manage documentation, deadlines, and regulatory requirements with consistency