Studio Manager Perspire Sauna Studio - Morrisville, NC

The Studio Manager sets the tone in the studio and sees excellence as the only acceptable result of the team’s efforts. They direct, motivate, inspire, and influence the studio team with functional leadership towards studio goals. The Studio Manager will be responsible for ensuring that our guests have an enjoyable and consistent experience during every visit through effective operations management and Perspire Sauna Studio team oversight. The Studio Manager must always be highly motivated, positive, and provide ongoing leadership to all with a passion for delivering superior service.

Studio Managers four main responsibilities are:

• Team Management

• Member Management

• Sales Growth Management

• Facility Management

By managing these (4) main areas of responsibility, the Studio Manager ensures that everyone who walks through the door feels better than when they arrived. This person will work alongside the Owner (Or Regional Manager) to ensure smooth and efficient operations on a daily basis. The role is a unique opportunity for an individual looking to make a meaningful contribution to a cutting-edge organization in the health and wellness sector. Our team is highly passionate, goal-oriented and committed to advancing the knowledge and benefits of IR saunas and Perspire as a company.

Preferred Experience:

Retail/Health and Wellness Management

Sales

Cusomer Service

Experience working in a spa or health/wellness environment is a plus, however we are willing to train the right candidate.

Compensation:

Competitive Salary

Bonus

Free IR Sauna Membership

Paid Training

Health/Dental

The responsibilities and duties of this position described here are representative of those an employee must perform. This is not an exhaustive list and other duties may be assigned.

Primary Responsibilities

• Maintaining an engaged, productive team through strong leadership, demonstrating initiative and leading by example

• Bringing positive, team-first energy and helping make Perspire Sauna Studio an exceptional place to work

• Attracting, hiring and retaining a diverse team of top talent

• Training, coaching and developing team members

• Scheduling team members to maximize productivity and workload

• Leading the team with strong Membership Sales. This is measured with conversion percentage and sales performance charts

• Developing a high-energy, fun, and engaged membership culture at the studio through contests, promotions, events, and recognition

• Identifying underperforming metrics and generating strategic solutions that leverage existing tools, programs and resources

• Manage any necessary disciplinary actions involving underperforming studio employees

• Maintaining high visibility and positive interaction with guests at all times. Ensuring guests receive hospitable, consistent, accessible and courteous service

• Resolving any guest complaints or membership issues with the highest level of customer service

• Promoting the benefits of IR Saunas and value of having a Perspire Sauna Studio Membership to guests

• Understanding and speaking to the science, technology, and benefits of IR sauna, chromotherapy, and Red Light therapy

• Ensuring that all front desk systems are followed such as proper member check-In, telephone inquiries (general and sales related), consent forms, studio tours, delinquent account procedures, and new membership agreements. *Mindbody Software experience is a plus!

• Performing weekly and monthly inventory purchasing and processing functions

• Performing and documenting daily and weekly studio inspections to ensure facility operation standards are met and all equipment is functioning properly

• Assisting with social media marketing and local B2B opportunities

Traits for Success in This Role

• Team player with strong leadership and supervisory skills, to effectively work and guide staff to operate at peak efficiency and manage diverse personalities

• Results driven and motivated to meet or exceed sales targets

• Ability to lead and influence others to achieve goals

• Analytical and decision-making skills, using critical thinking and good judgment

• Ability and willingness to roll up your sleeves, tackle problems, and always find a solution

• Poise, tact and diplomacy when interacting with dissatisfied guests

• Passionate about health and wellness

• Excellent interpersonal skills to ensure clear, effective communication with all guests and team members

• Consistently show a positive attitude & take responsibility for own actions

• Strong collaboration, organizational and prioritization skills

• The ability to work a flexible, full-time schedule that includes days, evenings, weekends and holidays

• Championing and modeling Perspire’s mission, vision, and values

About Us

Perspire's mission is to be the leading destination for affordable technology-based wellness solutions. We aim to promote self-empowered healing through physical improvement and emotional fulfillment. It is our goal that everyone leaves feeling better than when they arrived!

Infrared Saunas are proven to:

• Increase clarity of the skin {acne, psoriasis, eczema}

• Reduce stress and promote relaxation

• Detox at the cellular level

• Burn calories {increased heart rate allows for caloric burn}

• Ease muscle tension, joint aches, and pains

• Lower Blood Pressure

Perspire is the original Infrared Sauna Studio! We started with one location in Orange County, California and are expanding rapidly throughout the entire nation! We credit our success to the dedicated franchisees and team members who truly share the passion for the benefits of infrared sauna therapy, and who bring that energy to every guest. We strive to provide the services and environment necessary to bring both personal and professional development to each of our team members. The culture of Perspire has been designed to make people feel seen and heard and that starts with our team members.

Our Core Values: R.I.S.E.

Relationships: We care about our people and make sure the decisions we make are geared to strengthen our relationships

Integrity: Being unconditionally true to our moral principles is essential for our business. We choose to practice our values rather than simply professing them

Service: When our guests visit a Perspire sauna studio they can be sure to experience a welcoming environment, a clean facility, and ultimate relaxation

Energy: We believe there is a direct correlation between positive energy and positive results, and that it attracts people like a magnet to our business and brand.

Perspiresaunastudio.com

In order to apply for the Studio Manager position, please respond with a resume detailing your experience and what you are looking for in a position with Perspire!