Spa Attendant at Chetola Resort – Blowing Rock, North Carolina

ABOUT CHETOLA RESORT

For over 175 years, Chetola Resort has offered guests a timeless mountain escape in the heart of the Blue Ridge Mountains. Serving as the gateway to beautiful Blowing Rock, North Carolina as a luxury haven where adventure meets tranquility, Chetola blends refined hospitality with immersive outdoor experiences—from Orvis®-endorsed fly fishing to award-winning dining, spa indulgence, and family-friendly recreation. Under new ownership, we are embracing an exciting new chapter rooted in thoughtful renewal, authentic elegance, and exceptional guest service. Blowing Rock boasts many of the most luxurious residences in all of the Carolinas, with an affluent clientele in a year-round destination.

THE ROLE

Chetola Resort is seeking a friendly and dependable part-time Spa Attendant to support the daily operations of our Spa and Wellness Center. Spa Attendants are key contributors to the guest experience by ensuring a serene, clean, and well-stocked environment before, during, and after treatments. This role is ideal for someone who enjoys a team-oriented atmosphere, takes pride in providing polished service, and is passionate about wellness and hospitality.

Required availability includes weekends (Friday - Sunday) with the possibility of occasional weekdays (Monday - Thursday) and holiday coverage based on business needs.

WHAT YOU’LL DO

Guest Experience & Service Support

• Greet guests upon arrival and provide a warm, welcoming experience
• Maintain cleanliness and readiness of relaxation areas, locker rooms, and treatment rooms
• Prepare treatment rooms before and after each session according to spa protocols
• Anticipate and respond to guest needs, offering towels, beverages, or other amenities as needed
• Escort guests through the spa and explain available services and amenities

Team Collaboration & Daily Operations

• Work alongside therapists and leadership to ensure timely transitions between treatments
• Assist with laundry, restocking supplies, and managing linens throughout the day
• Maintain organization and presentation of all spa areas
• Follow health, hygiene, and safety protocols in accordance with resort and industry standards
• Report maintenance issues or supply needs to the Assistant Spa Manager promptly

ABOUT YOU

• Guest-focused and courteous, with a professional and calm demeanor
• Able to multitask and work efficiently in a fast-paced environment
• Reliable and punctual with strong attention to cleanliness and detail
• Comfortable working independently and as part of a team
• Enjoy creating peaceful, rejuvenating experiences for others

REQUIREMENTS

• Prior experience in guest services is required
• Prior experience in spa operations is preferred
• Must be able to stand for extended periods and lift up to 30 lbs
• Must be available to work weekends and to work holidays and evenings as needed
• Ability to maintain discretion and uphold guest privacy
• Strong communication and scheduling skills

WHY CHETOLA

• One of the largest private employers in the county with a dynamic work setting and strong potential for career growth
• Join a dedicated and growing team shaping the next era of a beloved mountain resort
• Contribute meaningfully to a culture rooted in connection, craftsmanship, and care
• Competitive salary
• Comprehensive benefits offered to full-time eligible positions, including health, dental, vision, and supplemental benefits as well as PTO, and on-property perks