Assistant Salon Manager

JUUT Salonspa

Assistant Manager, Salon Leadership, Customer Experience, Operations

At JUUT Salonspa, we believe in the power of Daymaking—creating meaningful experiences for guests, teams, and communities. For more than 40 years, JUUT has been a leader in Aveda salon culture, known for artistry, purpose, and people-first leadership.

We are seeking a full-time Assistant Salon Manager to support salon operations, lead Guest Services teams, and help deliver an exceptional guest experience. This is a hands-on leadership role ideal for someone who enjoys coaching people, driving results, and contributing to a positive, professional environment.

About the Role

The Assistant Salon Manager partners closely with the Salon Manager to support daily operations, lead Guest Services teams, and ensure exceptional guest experience. You will regularly serve as Manager-on-Duty, develop leadership skills, and gain operational insight needed to prepare for future Salon Manager opportunities within JUUT. This role blends people leadership, customer experience, and operational execution in a creative, service-driven environment.

What You’ll Learn & Lead

• Support daily salon operations and step into Manager-on-Duty responsibilities
• Coach, train, and develop Guest Service Specialists
• Participate in hiring, onboarding, and performance development
• Assist with labor planning, scheduling, and front-of-house budgeting
• Help resolve guest concerns with professionalism and care
• Collaborate with the Salon Manager on goals, performance metrics, and team communication
• Lead by example through regular front desk shifts
• Participate in leadership meetings, education, and development programs

This Role Is Right for You If You…

• Are currently (or recently) in a supervisory role leading a team in a customer service environment

• Enjoy developing people and building strong teams
• Are interested in growing into a Salon Manager role over time
• Thrive in fast-paced, guest-focused environments
• Communicate clearly, lead with empathy, and value accountability
• Are available to work a salon schedule, including nights and weekends

Salon, retail, hospitality, or service-industry leadership experience preferred. Beauty industry experience is a plus—but not required.

Why JUUT Salonspa

• Inclusive, values-driven culture with opportunity for long-term careers
• Competitive benefits, including:
  • Paid Time Off
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Employee assistance program
  • Life insurance
  • Generous employee discount

Qualifications & Work Environment

• Leadership or management experience in customer service, retail, hospitality, or service-based environments
• Strong customer service, communication, and team-building skills
• Ability to multitask and lead effectively in a fast-paced setting
• Comfort using point-of-sale systems and basic computer tools
• Willingness to take initiative and model JUUT’s values and standards
• Availability to work a salon schedule, including nights and weekends

This role is based in a retail salon environment and includes standing for extended periods, regular computer use, and light to moderate physical activity, including lifting up to 55 lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

JUUT Salonspa is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply today to begin a leadership journey with JUUT—where developing people is just as important as delivering results.

Note: Job Descriptions are not exhaustive lists of all skills, responsibilities, or efforts associated with a position. They reflect principal job elements essential for performing the job and evaluating performance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

This document does not create an employment contract, implied or otherwise, other than as “at will” relationship.