At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first, striving for excellence in the work you do each day and have a can do mindset, then Signature Health is the best place for the next step in your rewarding career. As a full-time employee, you will have access to the following employer/employee paid benefits:

• Medical, Dental, Vision, 401k match, HealthJoy - a no cost medical and mental health online resource available Day 1, and much more
• Robust earned paid time off program (PTO)
• Federal Loan Forgiveness Program (available on eligible roles)
• Tuition & Professional Development Assistance

SCOPE OF ROLE

Reporting to the Manager, Pharmacy, the Pharmacy Technician Trainee will participate and complete the Training Program within 12 months to register with the State Board of Pharmacy as Registered Pharmacy Technician. The Pharmacy Technician Trainee will assist the Pharmacist in the preparation and distribution of medications while participating in Signature Health’s Pharmacy Technician Training Program; and ensure maintenance of drug inventory, patient and pharmacy records in a manner consistent with all federal, state, and local laws and regulations as well as pharmacy policies and procedures. The Pharmacy Technician Trainee will deliver exceptional customer service ensuring accurate and timely completion of prescriptions and resolution of medication related inquiries.

HOW YOU’LL SUCCEED

• Actively engage in Pharmacy Technician Training program, which incorporates classroom and on the job training, incremental knowledge checks, and a comprehensive final examination.
• Assist the pharmacist in stages of the prescription filling process, including data entry, packaging and labeling prescriptions, and completing the sale of prescriptions to patients.
• Coordinate the shipment and delivery of pharmacy orders to patients.
• Complete medication inventory tasks in the pharmacy, including ordering, receiving, storing, counting, and filling out all necessary paperwork.
• Provide high quality customer service and answer license level appropriate pharmacy related inquiries in person and on the phone.
• Maintain patient and prescription records, complete comprehensive documentation, and accurately transmit third party insurance claims.
• Report, immediately, prescription errors to pharmacist on duty and adhere to company policies and procedures in relation to pharmacy errors and the quality improvement program.
• Assist with exterior and interior maintenance by ensuring the pharmacy is stocked with adequate supplies and is clean, neat and orderly in condition and appearance.
• Adhere to all Signature Health policies and procedures, as well as state and federal laws.
• Other duties as assigned.

KNOWLEDGE & EXPERIENCE

• High School Diploma or equivalent required.
• 3-5+ years’ of customer service experience in a retail setting preferred.
• American Heart Association (AHA) Basic Life Support (BLS) certification required.
• Demonstrated proficiency in basic computer skills (i.e., Microsoft Windows, Outlook, Word, PowerPoint, Excel)

WORKING CONDITIONS

• Work is normally performed in a typical interior/office/clinical work environment.
• While hours of operation are generally standard, flexibility to work evenings and extended hours may be required.
• Requires periods of sitting, standing, telephone, and computer work.
• Hearing: adequate to hear clients or patients in person, over the telephone or through telehealth technology.
• Speaking: adequate to speak to clients or patients in person, over the telephone or through telehealth technology.
• Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.
• Physical effort required: occasional lifting and carrying items weighing up to 15 pounds, unassisted.
• Possible exposure to blood borne pathogens while performing job duties.
• Frequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular workday.
• Sufficient dexterity to operate a PC and other office equipment.

This Success Profile is not an exhaustive list of all functions or requirements that you may be required to perform; you may be required to perform other job-related assignments as requested by your supervisor or the company. You must be able to perform the essential functions of the position satisfactorily; however, if requested, reasonable accommodations may be made to enable you to perform the essential functions of this job, absent undue hardship. Signature Health may revise this Success Profile at any time, with or without advanced notice.

All employees of Signature Health are required to comply with the Signature Health Annual Influenza Vaccination Policy. This policy requires employees to obtain an annual flu vaccination. A medical and/or religious exemption may be submitted for review by the Signature Health Review Committee. Exemption requests are not guaranteed to be approved. Signature Health is a drug-free workplace. After receiving a conditional job offer, all applicants must successfully pass a pre-employment drug screen.