Job Title: Team Leader

Classification: Non-exempt

Reports to: Director of Social Services

Location: Ozone Park, Queens

Position Status: Full-time, 9am- 5pm (hours may vary)

Salary Range: $30.21 - $32.96

Position Type:

This is a full-time position. The exact schedule will be determined by the needs of the shelter. Lantern staff may be asked to alter their work schedule depending on the operational needs of the site.

OBJECTIVE:

Our mission is to foster a strong, effective community that recognizes and responds to the diverse needs, achievements, and interdependence of its members. We are seeking an experienced and compassionate Shelter Team Leader to oversee and coordinate all shelter activities. The ideal candidate will have a background in supporting individuals affected by mental health challenges, substance abuse, criminal justice involvement, and medical issues.

The Team Leader will be responsible for defining and implementing shelter programs, with a focus on design, safety promotion, and supervision. This role will ensure the integration of shelter and settlement components, fostering joint programming that enhances community capacities, ensures quality services, and upholds accountability to beneficiaries. The goal is to maximize local resources and livelihood opportunities while reducing risks and vulnerabilities related to shelter and settlements.

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Ensure provision of social services to shelter residents in order to best assist clients in moving rapidly towards housing goals.
• Provide Clinical coverage in the absence the Director of Social Services as needed.
• Provide weekly supervision to an assigned team of Case Manager(s) and Housing Specialist(s).
• Coordinate shelter support/inputs to operational assessments and risk analysis related to possible shelter interventions (analysis of needs, assistance options and related implementing modalities) and contribute to the development of mitigation measures. Conduct case reviews in supervision meetings to ensure the coordination of client care.
• Ensure Psychosocial Evaluations, Independent Living Plans and other required documentation are completed and filed as per DHS and OTDA standards.
• Ensure that Team input required documentation in a timely fashion into CARES.
• Carry a caseload of clients who need counseling and/or more trauma informed support.
• Ensure clients goals are being attained, and the group is working collaboratively as an interdisciplinary team.
• Performs other duties as assigned by the Shelter Director and Director of Social Services.

REQUIRED QUALIFICATION

• Bachelor’s degree from an accredited school is required.
• 4 years of shelter experience required.
• 1 year of supervisory experience required.
• Experience with electronic case management systems and demonstrated ability to utilize and review data to inform best practices in service provision.
• Ability to work well under pressure, including crisis situations, and be flexible with work schedule when necessary.
• Strong writing, communication, and organizational skills.

Work Environment: This job operates in a homeless shelter and works with a population who may experience mental illness, substance use, disability, HIV/AIDS, and other chronic illnesses.

Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs, and/ or kneel. Occasionally the employee will have to lift and/or move up to 10 pounds.

Note:

Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities. Lantern welcomes individuals of all backgrounds and experiences regardless of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, pregnancy, religion, immigration status, veteran status, class, creed, mental or physical disability, and any other characteristic protected by federal, state, and local law.