Job Title: Application Analyst I

Location: SBC Corporation

Department Name: IT&S Patient Access

Req #: 0000233169

Status: Salaried

Shift: Day

Pay Range: $83,156.00 - $117,458.00 per year

Pay Transparency:

The above reflects the anticipated annual salary range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

IT Patient Access & SER Team - SER Application Analyst I

Overview:

Enterprise SER application analyst for the Epic Together Team.

The Provider and Resource master file (often called the Provider master file or SER master file), stores information about RWJBH providers.

The SER record contains information for each provider, such as: demographic, Specialty, eRX, admitting/attending privileges, communication preferences, and various Epic application settings.

Almost all applications in Epic, including 3rd party workflows, use data from the SER records and therefore must remain up-to-date and well maintained.

The SER Team is the primary accountable owner for the provider record in Epic and liaise with external parties (ex: Medical Staff Office and Medical Education leadership) to maintain the integrity of the data.

Role Description:

• The SER Application Analyst I is primarily responsible for supporting the design and build of the Epic application
• They are primarily responsible for the overall build of the records, system configurations, change documentation and support of operations for the application
• This may include but is not limited to provisioning and deprovisioning, data automation/integrity, integration, onboarding/offboarding providers and offices, as well as addressing errors and issues, The SER Application Analyst I is responsible for the installation, upgrades, and configuration of the application
• The Application Analyst assists in the coordination of end-user support activities
• The Application Analyst creates the test plans for the application, executes the test plans and version upgrades, and documents all test outcomes, including troubleshooting and support
• The Application Analyst is responsible for addressing user or build issues, recommending mitigation plans and escalating more complex issues
• The Application Analyst also provides on-call support for the application

Required skillset:

• Epic Security certified
• Excel expert

Education

• Preferred: Bachelor s degree or equivalent years of relevant work experience
• Minimum: Associate s degree or three (3) or more years of relevant work experience

Work Experience:

• Preferred: Three (3) years relevant experience in a health care setting
• Minimum: One (1) year relevant experience
• Preference for knowledge and work experience in Epic implementations/SER
• Demonstrated interest in supporting the development and build of the SER application

Licenses and Certifications:

• Minimum: Obtaining applicable certification will be an expectation of the role (Security, others)
• Applicant is expected to maintain certification as current by completing New Version Training (NVT), as applicable

Interested in learning more about our IT&S team? Check out this video from our leadership team! https://vimeo.com/1038366426/2f1c2a76a5?ts=0&share=copy

Benefits and Perks:

At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees’ physical, emotional, financial, personal, career, and community wellbeing. These benefits and resources include, but are not limited to:

Paid Time Off including Vacation, Holidays, and Sick Time
Retirement Plans
Medical and Prescription Drug Insurance
Dental and Vision Insurance
Disability and Life Insurance
Paid Parental Leave
Tuition Reimbursement
Student Loan Planning Support
Flexible Spending Accounts
Wellness Programs
Voluntary Benefits (e.g., Pet Insurance)
Community and Volunteer Opportunities
Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon
….and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey—whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer
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