At nbkc bank, we're not your typical financial institution. We're a forward-thinking, customer-centric bank committed to innovation, inclusivity, and community engagement. Our culture thrives on collaboration, diversity, and the drive to make banking better for everyone.

We're seeking a dynamic Relationship Banker I to join our Retail Banking team. In this role, you'll be the face of nbkc, building lasting relationships with our customers and providing them with exceptional banking experiences.

• Engage with Customers: Open and process new deposit accounts, providing insightful information on our products and services.

• Deepen Relationships: Identify customers’ financial needs and offer tailored solutions, enhancing their banking experience.

• Ensure Excellence: Deliver top-notch customer service across all channels— in-person, phone, and digital.

• Maintain Accuracy: Operate a cash drawer with precision, processing transactions efficiently and balancing cash drawers daily.

• Stay Compliant: Adhere to all procedural and regulatory guidelines, ensuring audit quality and compliance.

• Be a Team Player: Collaborate with colleagues to achieve common goals and support branch operations.

• Flexibility: Be willing to work at any nbkc branch location as needed.

• Education: High school diploma or GED required.

• Experience: 2–3 years of previous banking experience.

• Skills: Excellent customer service abilities, strong knowledge of Microsoft Office applications, and a team-oriented mindset.

• Knowledge: Familiarity with retail banking products/services and banking regulations/compliance is preferred.

• Proven ability to identify and meet customer needs.

• Strong numerical aptitude and attention to detail.

• Excellent verbal and written communication skills.

• Solid computer proficiency.

• Comprehensive Health Coverage: Medical, dental, and life insurance plans for you and your family.

• Retirement Savings: 401(k) plan with a generous match and immediate vesting.

• Paid Time Off: 4 weeks of PTO, 12 paid holidays, and 8 paid volunteer hours annually.

• Parental Leave: Paid options to support your growing family.

• Wellness Programs: On-site gym, personal trainer, and yoga instructor to keep you moving.

• Flexible Work Options: Support for work-life integration.

• Anniversary Awards: Cash contributions toward retirement, student loan refinancing, or HSA at 3 and 5 years.

• Sabbaticals: 4-week paid sabbaticals at 10-, 18-, and 25-year milestones.

We've been honored as one of Kansas City's Best Places to Work by Glassdoor and the Kansas City Business Journal multiple times. Our commitment to excellence and employee satisfaction is reflected in our numerous accolades and 5-star customer reviews.

nbkc bank is deeply committed to diversity, equality, and inclusion. We strive to build a culture that promotes inclusion and embraces the value of working with individuals from all walks of life.

If you're passionate about providing exceptional customer service and eager to grow with a forward-thinking bank, we'd love to hear from you. Apply today and become a part of the nbkc family!

nbkc bank is an Equal Opportunity-Affirmative Action Employer – Minority/Female/Disability/Veteran/Gender Identity/Sexual Orientation